Discuss the role of artificial intelligence and machine learning in enhancing CRM systems. Provide specific examples of how AI is used in CRM.
Discuss the role of artificial intelligence and machine learning in enhancing CRM systems. Provide specific examples of how AI is used in CRM.
Principles of Information Systems (MindTap Course List)
12th Edition
ISBN:9781285867168
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter6: Telecommunications And Networks
Section: Chapter Questions
Problem 1DQ1
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