Discuss the contemporary approaches to information systems.   Explain the various objectives and components of a Decision Support System

Who determines organizational data maintenance and usage decisions?

What are the key distinctions between operational data and decision-making information?

understanding usefulness of “data-driven decision making”.  Now consider this from a “business partner” perspective.  How could data and metrics help strengthen relationships with their business partners?  In other words, what value would this add to the business?

How does proactive system monitoring contribute to effective system management?

Explain the concept of Total Cost of Ownership (TCO) in IT resource management and its importance in decision-making.

Describe the role of AI and chatbots in modern CRM systems. How do these technologies improve customer service and automate routine tasks?

Explain the importance of management information systems .  Provide examples and reflections.

Management are very interest in selling direct to customers and aim to make their product available online. You have been asked to advise on a suitable e-business model and to specify a suitable online portal (website) design features/functions. You are asked to pay particular attention to business operations, for example analysing the impact of e-business over traditional processes of the organisation.

Describe the challenges organizations may face when transitioning from traditional to cloud-based system management approaches.