Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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Defects Problem: The housekeeping supervisor of a hotel has been concerned about the number defects in rooms recently cleaned. In order to evaluate the true magnitude of the problem the supervisor has selected a random sample of 20 rooms each over a ten week period. The number of rooms with defects are as follows:
Week | Number of Defects |
---|---|
1 | 1 |
2 | 3 |
3 | 2 |
4 | 1 |
5 | 4 |
6 | 1 |
7 | 2 |
8 | 0 |
9 | 3 |
10 | 1 |
Determine the centerline, the upper and lower control limits
******The answer below was answered by another expert of yours and it was incorrect...Please give me the correct answer, please. Thanks*****
Center Line: 1.8 Upper Control Limits: 5.82 Lower Control Limits: 0
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