Day Bed Turnaround Times (min) 11 84 146 125 12 169 152 208 13 216 124 163 14 190 178 103 15 148 205 144 16 157 151 126 17 142 102 95 18 166 178 159 19 177 211 204 20 98 91 158 21 133 160 152 212 180 22 131 138 23 165 134 24 88 126 108 25 95 156 138 26 156 202 177 27 144 157 165 28 184 171 106 29 138 142 155 30 150 99 148
The time from when a patient is discharged from North
Shore Hospital to the time the discharged patient’s bed is
ready to be assigned to a new patient is referred to as the
bed assignment turnaround time. If the bed turnaround
time is excessive, it can cause problems with patient flow
and delay medical procedures throughout the hospital. This
can cause long waiting times for physicians and patients
thus creating customer dissatisfaction. The admissions RN
has assigned a patient care associate to measure the bed
turnaround time for a randomly selected bed each morning,
afternoon, and evening for 30 days. Following are the bed
turnaround time sample observations:a. Develop an x-chart to be used in conjunction with an
R-chart using 3 limits to monitor the bed turnaround
times and indicate if the process is in control using
these charts.
b. Is the hospital capable of consistently achieving bed
turnaround times of 120 minutes 15 minutes without
improving the process?
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