CRM Analytics Drag the proper CRM analytic to match its definition. Intelligent Virtual Agent Customer Lifetime Value (CLV) A metric that represents the total net profit a company makes from any given customer Measures the customer's worth over a specific period of time First Call Resolution (FCR) Customer Profitability (CP) Properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call An artificial intelligence (Al) program that simulates interactive human conversation by using key precalculated user phrases and auditory or text- haced signale Omnichannel Analytics Chatbot Combines data from different channels into one holistic view of the customer and analyzes the data for insights on customer segmentation demographics, spending etc. An animated, humanlike graphical chat bot commonly displayed on website home pages and advertisement landing pages

ramifications /effects for Employees moving from the UK to Germany?

For distract driving

What cultural aspects (language, religion, customs) a company must have in the area of ​​technology

Rational decisions are made through a process (a) that takes a long time and much effort (b) of cost/benefit analyses (c) that clearly indicates what one choice is best (d) of finding the lowest  price for a product.

Imagine you are the mayor of a town and you are trying to decide if you should pay for a fireworks show. Your staff survey your 400 citizens who say that they each value a fireworks show at $10. The fireworks show only costs $3,000 so you put on the show but when you ask for donations to pay for the fireworks you only receive $25 total. What does this result show? Select an answer and submit. For keyboard navigation, use the up/down arrow keys to select an answer. You staff's survey must have overestimated the value of a fireworks show. b The fireworks cost must have been greater than their economic benefit. The firework show suffered from the Tragedy of the Commons problems d The town's citizens were free-riders.

Why do people share content via social media channels? They find it interesting and/or entertaining. They think it can be helpful to others. They want to get a laugh. A & B Only. All of these.

Name the three general categories of Resources