Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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Could a hospital or physician offer a service guarantee? Explain
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- Have you figured out what makes service methods unique?arrow_forwardWhat distinctions exist between high-contact and low-contact services, and how may these distinctions be discussed?arrow_forwardReimbursement, Operational Challenges, and Ethics Discuss the varying types of reimbursement to hospital and address the operational challenges these methods of payment present. Next, explain the operational impact(s) of varying reimbursement types on providers and health plans. What are some ethical issues that a manager might encounter related to reimbursement?arrow_forward
- How can organizations optimize system performance through the implementation of automated monitoring and alerting systems? Provide practical examples.arrow_forwardWhat do you mean by defining how well a service is provided?arrow_forward8) The coordination of services among operating units that are at different stages of the process of delivery patient services refers to a) Vertical integration b) Horizontal integration c) Blue oceans d) Red oceansarrow_forward
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