company has 80 customers, 7 of whom are dissatisfied with the deliveries. The company management will visit a random sample of 12 customers. a) How likely is it that exactly one of the twelve customers is dissatisfied? b) How likely is it that more than two are dissatisfied.

MATLAB: An Introduction with Applications
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Author:Amos Gilat
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Chapter1: Starting With Matlab
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A company has 80 customers, 7 of whom are dissatisfied with the deliveries. The company management will visit a random sample of 12 customers.

a) How likely is it that exactly one of the twelve customers is dissatisfied?
b) How likely is it that more than two are dissatisfied.

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