Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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Chapter 5: Food Goblin Supermarkets use both cashiers and baggers to serve customers at check out. During the peak hours, 8 cashiers and 6 baggers serve approximately 75 customers per hour. On average, a cashier spends 6 minutes at checkout and a bagger spends 4 minutes at bagging to serve a customer.
Calculate the utilization of cashiers and their capacity cushion during a peak hour?
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