car manufacturer is concerned about poor customer satisfaction at one of its dealerships. The management decides to evaluate the satisfaction surveys of its next 60 customers. The dealership will be fined if the number of customers who report favorably is between 42 and 49. The dealership will be dissolved if fewer than 42 customers report favorably. It is known that 72% of the dealership’s customers report favorably on satisfaction surveys. [You may find it useful to reference the z table.]
a. What is the
b. What is the probability that the dealership will be dissolved? (Round final answer to 4 decimal places.)
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