Three Rivers Inc. provides cable TV and Internet service to the local community. The activities and activity costs of Three Rivers are identified as follows: Activities Activity Cost Billing error correction $60,000 Cable signal testing 140,000 Reinstalling service (installed incorrectly the first time) 40,000 Repairing satellite equipment 50,000 Repairing underground cable connections to the customer 25,000 Replacing old technology cable with higher quality cable 175,000 Replacing old technology signal switches with higher quality switches 150,000 Responding to customer home repair requests 30,000 Training employees 80,000 Total 750,000 Prepare a Pareto chart of these activities.

FINANCIAL ACCOUNTING
10th Edition
ISBN:9781259964947
Author:Libby
Publisher:Libby
Chapter1: Financial Statements And Business Decisions
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  1. Three Rivers Inc. provides cable TV and Internet service to the local community. The activities and activity costs of Three Rivers are identified as follows:

Activities

Activity Cost

Billing error correction

$60,000

Cable signal testing

140,000

Reinstalling service (installed incorrectly the first time)

40,000

Repairing satellite equipment

50,000

Repairing underground cable connections to the customer

25,000

Replacing old technology cable with higher quality cable

175,000

Replacing old technology signal switches with higher quality switches

150,000

Responding to customer home repair requests

30,000

Training employees

80,000

Total

750,000

Prepare a Pareto chart of these activities.

 

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