Three Rivers Inc. provides cable TV and Internet service to the local community. The activities and activity costs of Three Rivers are identified as follows: Activities Activity Cost Billing error correction $60,000 Cable signal testing 140,000 Reinstalling service (installed incorrectly the first time) 40,000 Repairing satellite equipment 50,000 Repairing underground cable connections to the customer 25,000 Replacing old technology cable with higher quality cable 175,000 Replacing old technology signal switches with higher quality switches 150,000 Responding to customer home repair requests 30,000 Training employees 80,000 Total 750,000 Prepare a Pareto chart of these activities.

Quality improvement, relevant costs, relevant revenues. SpeedPrint manufactures and sells 18,000 high-technology printing presses each year. The variable and fixed costs of rework and repair are as follows:                                                             Variable Cost                 Fixed Cost               Total Cost Rework Cost per hr.                              $79                                $115                         $194 Repair Cost Customer Support cost/hr.                   35                                    55                              90 Transportation Cost/load                      350                                115                            465 Warranty repair cost/hour                     89                                 150                            239 Speed Print’s current presses have a quality problem that causes variations in the shade of some colors. Its engineers suggest changing a key component in each press. The new component…

Pelicans Ice is a snow cone stand near the local park. To plan for the future, it wants to determine its cost behavior patterns. It has the following information available about its operating costs and the number of snow cones served. Number of snow cones Total operating costs $5,980 $6.400 $5,000 $6,330 $8,000 $6,575 Month January February 6,400 7,000 4,000 6,900 9,000 7,250 March April May June Using the high - low method, the monthly operating costs if Pelicans sells 8,000 snow cones in a month are O A. $17,000 о В. $4,800 O C. $7,400 O D. $2,600

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