MATLAB: An Introduction with Applications
MATLAB: An Introduction with Applications
6th Edition
ISBN: 9781119256830
Author: Amos Gilat
Publisher: John Wiley & Sons Inc
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A sales organization conducted a study to explore sales strategies, processes, and support systems within businesses. Organizations were categorized by sales performance level (top performers vs. middle performers vs. bottom
peiormers) and extent to which the organization invests in customer satisfaction. Results were organized into the accompanying contingency table. At the 0.01 level of significance, is there evidence of a significant relationship
between sales performance level and level of investment in customer satisfaction?
E Click the icon to view the contingency table.
- X
Sales performance and level of investment
What are the null and altermative hypotheses to test?
SALES PERFORMANCE LEVEL O
Ho: No relationship exists between
sales performance level
and level of investment.
LEVEL OF INVESTMENT Top Middle
Annually
Every 2 to 4 years
Never
Bottom
Total
H,: A relationship exists between
sales performance level
and level of investment.
55
305
50
410
43
244
18
305
Calculate the test statistic.
12
163
33
208
Total
110
712
101
923
XSTAT =
(Round to two decimal places as needed.)
The p-value for xTAT is .
Print
Done
(Round to three decimal places as needed.)
State the conclusion.
Since the p-value is
than the level of significance,
V the null hypothesis and conclude that there is
V significant relationship.
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Transcribed Image Text:A sales organization conducted a study to explore sales strategies, processes, and support systems within businesses. Organizations were categorized by sales performance level (top performers vs. middle performers vs. bottom peiormers) and extent to which the organization invests in customer satisfaction. Results were organized into the accompanying contingency table. At the 0.01 level of significance, is there evidence of a significant relationship between sales performance level and level of investment in customer satisfaction? E Click the icon to view the contingency table. - X Sales performance and level of investment What are the null and altermative hypotheses to test? SALES PERFORMANCE LEVEL O Ho: No relationship exists between sales performance level and level of investment. LEVEL OF INVESTMENT Top Middle Annually Every 2 to 4 years Never Bottom Total H,: A relationship exists between sales performance level and level of investment. 55 305 50 410 43 244 18 305 Calculate the test statistic. 12 163 33 208 Total 110 712 101 923 XSTAT = (Round to two decimal places as needed.) The p-value for xTAT is . Print Done (Round to three decimal places as needed.) State the conclusion. Since the p-value is than the level of significance, V the null hypothesis and conclude that there is V significant relationship.
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