Before the neighborhood improvement group meeting, Tony talked to his wife, Ella, about his confrontation with Diana. "I can't believe Diana accused me of not caring about the kids in this neighborhood! We raised our kids here- of course I care! But how can she worry about a playground when the elderly are getting mugged? I just don't know what to do next." Which possible next step for Tony demonstrates the use of relationship-based theory? Tony could attempt to define the legal entitlements that are held by all of the parties involved, and identify any areas where those entitlements are in conflict. Tony could make a strategic move, such as contacting a friend on the city council, in order to ensure movement towards his goal. Tony could identify a superordinate goal that everyone can aim for in order to rise above their conflict over limited resources. Tony could consider the basic needs of everyone involved and try to determine how all of those needs can be met in a "win-win" way.

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