Be as thorough and complete as you can. Show relationships between those operations activities to show how the system works. The idea is to capture most of the main or obvious operations activities, human resources, hardware, software, communications, data flow, and processes that the airlines will go through to ensure the passenger has a flawless flight.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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Be as thorough and complete as you can. Show relationships between those operations activities to show how the system works. The idea is to capture most of the main or obvious operations activities, human resources, hardware, software, communications, data flow, and processes that the airlines will go through to ensure the passenger has a flawless flight.

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