Based on the Service System Design Matrix, a higher degree of customer contact during the service: Group of answer choices A. Causes higher production efficiency. B. Leads to more sales opportunity. C. Generally requires more interpersonal skills. D. Both B and C are correct E. All of the above are correct

_______ is the result of optimizing each individual's work processes. Group of answer choices Quality Productivity Cycle and fulfillment time reduction Differentiation

= Which of the following is a process in which analysts sift through Big Data to identify unique patterns of behavior among different customer groups? OA. Data mining OB. Web scraping OC. Channel partner modeling D. Sentiment analysis mining OE. Scanner data modeling

Which of the following is not a function of marketing’s value creationprocess? a. Capturing value b. Delivering value c. Communicating value e. Exchanging value All of these are part of marketing’s value creation process.

For the following questions, please answer each question with detailed and descriptive content from your research while also providing your intuitive response to the questions. Grading is determined on the quality of the response. 1-2 pages, APA format. You are the current owner of an E-Commerce business called ‘Poison Berry’. You acquired this business from a previous owner. You purchased the business for $250,000, no money down and $5,000 a month over the next several years until the loan is paid off. The business sells home fragrances, candles, incense, and sprays for the home. You have been successful within your online community and are starting to receive emails from customers across the world inquiring about your products. They are curious as to products you may start to offer for offices. 1)Please explain in full detail your business strategy for expansion. 2)What would you need to create, examine, and define before expanding including barriers, concepts, and a plan?

Please solve it down Thanks in advance

Which of the following is an example of a leading KPI?   A. Number of sales made   B. Customer churn rate   C. Customer satisfaction score   D. Website bounce rate

Which of the following is not a threat to the expenditure cycle receiving process? A. Accepting unordered items B. Purchasing items not needed C. Mistakes in counting D. Theft of inventory

In terms of process quality ____ relates to the manufacturer / service provider fulfilling their promise. a. Empathy b. Authority c. Responsiveness d. Dependability

Quality is the ability of a product or service to consistently meet or exceed     a. the customer's expectations.     b. the manufacturer's or service provider's advertising claims.     c. the manufacturer's or service provider's requirements and specifications.     d. all of the above.     e. b and c, only.