Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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Base your response of a company in the following scenario.
The firm for this exercise has been surprised by recent events that subjected it to a combination of a cyber attack and an Antifa protest/riot damaging the firm's NYC headquarters. It was unable to immediately respond to the attack, corporate systems were disrupted, the headquarters was sufficiently damaged that the offices were closed for 90 days.
The attacks were triggered by the firm's announcement it was upgrading the environmental controls in a manufacturing plant processing talc near Savannah, GA. The firm was changing the process to produce input for other manufacturing process in production of lithium batteries for military use instead of health and beauty products.
- There has been a long standing issue about the use of talc in baby powder. Why was the firm surprised at the response to its plans?
- From the perspective of issue management, which major stages in the issue management process and which steps are the most important? Why?
- Officials characterized the physical and cyber attacks as terrorism. Is terrorism a likely crisis for which businesses may prepare? How does preparation for terrorism compare with preparation for an ethical scandal?
Expert Solution
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Meaning of cyber attack:-
A cyber attack is a deliberate malicious attempt by individuals or organizations to compromise the confidentiality, integrity, or availability of information or information system through unauthorized access, exploitation, disruption or destruction.
Cyber attack can result in theft or loss of sensitive information, financial loss , reputational damages and distruption.
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