B. 1 Chapter 11: Applying Excel 3 Data 4 Sales 5 Net operating income 6 Average operating assets 7 Minimum required rate of return $25,000,000 $3.000,000 $10,000,000 25% 9 Enter a formula into each of the cells marked with a ? below 10 Review Problem: Return on Investment (ROI) and Residual Income 11 12 Compute the ROI 13 Margin 14 Turnover 15 ROI 16 17 Compute the residual income 18 Average operating assets 19 Net operating income 20 Minimum required return 21 Residual income 22 44 Chapter 11 Form Filled in Chapter 11 Form Data Sales .... Net operating income Average operating assets.... Minimum required rate of returm $1,200 $72 $500 15%

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A quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information $486,000 Customer service training 364,500 Discounting room rates due to poor customer service 243,000 Correcting charges to customer invoices 121,500 Total $1,215,000 Sales are $8,100,000 for the year. Prepare a cost of quality report. Round your answers to one decimal place, if necessary. Cost of Quality Report Quality Cost Percent of Quality Cost Percent of Total Quality Cost Classification Total Sales $ Prevention Appraisal Internal failure External failure Totals % 100 % % %

2. You are considering starting a radiology practice. Your financial projections for the first year of operations are as follows (see problem 1): Number of visits Wages and benefits Medical supplies Rent Utilities Administrative supplies Totals Fixed $1,200,000 $0 $200,000 $36,000 $0 $1,436,000 0 2,500 5,000 7,500 10,000 12,500 24,000 visits 15,000 17,500 20,000 22,500 25,000 27,500 30,000 Variable $0 $300,000 $0 $0 Furthermore, assume that the group expects to perform 24,000 procedures in the coming year at an average of $150 per visit. a. Construct the group's base case projected P&L statement. (See exhibit 5-5). b. What is the group's contribution margin per visit? c. What is the group's breakeven point in volume (number of visits? d. What volume is required to provide an operating profit of $267,125? e. What is the group's operating leverage? $30,000 $330,000 f. Provide an interpretation of the calculated operating leverage and its implication in regard to business risk. g. Sketch…

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how to plan for a new enterprise-wide system that will have 500 operational users and 50 which will be within the programmer/developer/administrator category for a total of 550 possible concurrent users and create and estimate a maintenance cost cost for 550 user Enterprise edition licenses .

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Refer to the following paragraph for answering the next 2 questions (i.e., Q2-3). A small warehouse has 100,000 square feet of capacity. The manager at the warehouse is in the process of signing contracts for storage space with customers. The contract has an upfront monthly fee of $200 per customer and then a fee of $3 per square foot based on actual usage. The warehouse guarantees the contracted amount even if it has to arrange for extra space at a price of $6 per square foot. The manager believes that customers are unlikely to use the full contracted amount at all times. Thus, he is thinking of signing contracts that exceed 100,000 square feet. He forecasts that unused space will be normally distributed, with a mean of 20,000 square feet and a standard deviation of 10,000 square feet. Q2. What is the TOTAL size of the contracts he should sign? 120,000 O140,000 160,000 180,000

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