As in mechanical systems, friction in the workplace is bound to generate entropy and reduce performance.

Entropy is associated with the irreversibility of a system, it denotes the degree of randomness of a system. Heat transfer across a closed system accounts for entropy transfer across the system. Whenever there is  heat transfer due to temperature difference, there will be entropy generation. Let us understand this by an example:

As per second law of thermodynamics(qualitative law), if a hot body loses heat to a cold body  quantity (magnitude) of the heat remains same but the quality of the heat decreases. Quality of heat corresponds to work producing capability of the heat. Whenever there is reduction in quality of energy, there is entropy generation in a system. If there is entropy generation, there is exergy destruction or work producing capacity of the heat decreases.

The concept of entropy can be applied to workplaces too. Entropy symbolised degree of disorderness or disorganisation in a system. Similarly entropy generation can be viewed as disorganisation generated in a system.

Mechanical friction is always accompanied by entropy generation that is reduced performance or reduce in work quality. This concept can be generalised in real life too. If there is friction among workers in a workplace ,then there is entropy generation means the efficiency of workers decreases which leads to low productivity/performance of the workplace.