(a)Provide one relatable and relevant example of five of the eight wastes under Lean systems which are likely to be witnessed in the canteen.
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There is a canteen set up serving food (Breakfast, Lunch, Snacks-tea, and Dinner) to 500 students in a B school. It has a huge well-furnished dining hall and has a serving zone where students queue to pick up their eatables. The Institute director, during his regular Gemba walks in the canteen, has seen a lot of inefficiency in the related operational processes and needs a major improvement.
(a)Provide one relatable and relevant example of five of the eight wastes under Lean systems which are likely to be witnessed in the canteen.
(b)Recommend lean tools & techniques/system solutions to be employed for curbing each of those five wastes with a line on justification.
(c) Suggest three key enablers and measures track the progress on lean in the canteen.
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- Mazen has been an operations' manager at XYZ company for the past 5 years. He holds many complex tasks and is required to stay connected and updated with information concerning the employees and the customers. Moreover, he is aware of the importance of consistently gathering, giving and receiving information.One day, he receives a financial report stating that sales for the past weekend have dropped about 10%. He assumes that this problem is caused by the recent increase in prices and doesn't gather further information nor find alternatives to solve this problem. Mazen is being a: * Problem avoider Problem solver Problem seeker Problem creatorMazen has been an operations’ manager at XYZ company for the past 5 years. He holds many complex tasks and is required to stay connected and updated with information concerning the employees and the customers. Moreover, he is aware of the importance of consistently gathering, giving and receiving information.One day, he receives a financial report stating that sales for the past weekend have dropped about 10%. He assumes that this problem is caused by the recent increase in prices and doesn’t gather further information nor find alternatives to solve this problem. Mazen is being a: * 1 Problem avoider 2Problem solver 3 Problem seeker 4 Problem creatorMazen has been an operations' manager at XYZ company for the past 5 years. He holds many complex tasks and is required to stay connected and updated with information concerning the employees and the customers. Moreover, he is aware of the importance of consistently gathering, giving and receiving information.One day, he receives a financial report stating that sales for the past weekend have dropped about 10%. He assumes that this problem is caused by the recent increase in prices and doesn't gather further information nor find alternatives to solve this problem. Mazen is being a: Problem avoider Problem solver Problem seeker Problem creator Mazen, a manager at a mining firm, is good at handling crisis situations. He is spontaneous in problem solving, has a flexible approach and provides quick alternative courses of action. This type of problem-solving aporoach by Mazen shows that he is a(n) thinker.