An enterprising student has set up an internship clearinghouse for business students. Each student who uses the service fills out a form and lists up to 10 companies that he or she would like to have contacted. The clearinghouse has a choice of two methods to use for processing the forms. The traditional method requires about 20 minutes to reviewthe form and arrange the information in the proper order for processing. Once this setup is done, it takes only two minutes per company requested to complete the processing. The other alternative uses an optical scan/retrieve system, which takes only a minute to prepare but requires five minutes per company for completing the processing. If it costsabout the same amount per minute for processing with either of the two methods, when should each be used? (Answer in Appendix D)

For any organization, optimizing workflow efficiency is a critical performance factor in process management. List and explain the four key components of a workflow system within the context of a Reference Process Architecture, and provide examples for each.

The term “Improvements” refers to an expenditure made: [A] for new facilities which increase capacity [B] to restorecapacity after abandonment or retirement [C] to improve existing facilities by increasing capacity [D] to help ensurecontinuity of service capacity.

For what kinds of problems does the workflow management system aim to provide a solution?

Your company wants to replicate its travel expense management process from paper-based to an electronic process. In the current process, an employee wishing to travel would simply complete a travel notification form and send to his/her supervisor, and keep a copy. There is no requirement for the supervisor to approve the form prior to the employee travel. At the end of the travel, the employee attaches his/her travel expense receipts to his/her copy of the travel notification form and submits to the supervisor for approval. For this project, the company has indicated that it does not plan to change any aspect of the paper-based travel expense management process, at least initially, even though not doing so could expose the company to various types of risks. You have been appointed the project manager for this project, and one of your responsibilities is to assess the risks associated with replicating the paper-based travel expense management process without introducing any new controls…

A bank is processing job applications. The typical processing time for one application is 4 weeks. The bank can process 5 applications per week. The department is trying to improve efficiency by reducing the processing time to 2 weeks. What is the reduction of applications under review after the efficiency improvement?

In this week, we cover Business Processes, including Process Improvement through streamlining and re-engineering and process modeling of both the As-Is and the To-Be processes. Students were asked: Drawing from your own experience, select a process (a set of specified steps to accomplish a task) used at your place of work or in an interaction with a business that you would like to see improved and briefly describe the process. Be sure you have identified a specific process rather than a general business problem or area. Explain why you picked that process. Explain the steps you might take to analyze how to improve the process. Who should be involved with you? What are some of the questions you should ask about the current process? How will you know if the process was actually improved? Student answered: In the organization I work for we have what they call a race series. This section of the organization holds races. One process that is performed in during these events is the obtaining…

This is the term for the industrial change in which work previously performed by an experienced (and well-paid) artisan is broken up into small steps that can be divided among lower-paid workers who do the same thing all day:   devaluing deskilling putting-out

Pine Valley Furniture Pine Valley Furniture recently implemented a new internship program and has begun recruiting interns from nearby university campuses. As part of this program, interns have the opportunity to work alongside a systems analyst. This shadowing opportunity provides invaluable insights into the systems analysis and design process. Recently you were selected for a six-month internship at Pine Valley Furniture, and Jim Woo has been assigned as your supervisor. At an initial meeting with Jim Woo, he explains that Pine Valley Furniture is currently involved with two important systems development projects, the customer tracking system and WebStore. The purpose of the customer tracking system is to enable the PVF marketing group to track customer purchase activity and sales trends better. The WebStore project will help move the company into the twenty-first century by facilitating online furniture purchases, with an initial focus on corporate furniture buying. During your…

Forecast error is calculated as: Actual - Forecast O Forecast - Actual (Forecast - Actual) ^ 2 Absolute (Actual - Forecast) (Actual - Forecast) ^ 2