MATLAB: An Introduction with Applications
MATLAB: An Introduction with Applications
6th Edition
ISBN: 9781119256830
Author: Amos Gilat
Publisher: John Wiley & Sons Inc
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An airline company is interested in improving customer satisfaction rate from the 55% currently claimed. The company sponsored a survey of 280 customers and found that 168 customers were satisfied. Determine whether sufficient evidence exists that the customer satisfaction rate is higher than the claim by the company.

What is the test statistic z?_______

What is the p-value?______

Does sufficient evidence exist that the customer satisfaction rate is higher than the claim by the company at a significance level of α=0.01?_____ select (no or yes)

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