Adrian is a General Manager for a downtown hotel in a major U.S. city. Angela is the Front Desk Manager at the same hotel. Adrian is arguing that selecting the best employees and training them properly will not ultimately result in profits and growth for the hotel. Angela disagrees. In this scenario: A: Adrian is correct B: Angela is correct C: Both Angela and Adrian are correct D: It cannot be determined who is correct based on the information above

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Adrian is a General Manager for a downtown hotel in a major U.S. city. Angela is the Front Desk Manager at the same hotel. Adrian is arguing that selecting the best employees and training them properly will not ultimately result in profits and growth for the hotel. Angela disagrees. In this scenario:

A: Adrian is correct

B: Angela is correct

C: Both Angela and Adrian are correct

D: It cannot be determined who is correct based on the information above

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