Practical Management Science
Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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Question

a.) What type of control chart would you use to monitor this process and why?

b.) What are the 3-sigma control limits for this process? Assume that the historical complaint rate is unknown.

S6.22JAN ad agency tracks the complaints, by week receivCE about the billboards in its city: Week No. of Complaints 1 4. 2. 3. 4 4 11 3 9. a) What type of control chart would you use to monitor this process and why? b) What are the 3-sigma control limits for this process? Assume that the historical complaint rate is unknown.
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Transcribed Image Text:S6.22JAN ad agency tracks the complaints, by week receivCE about the billboards in its city: Week No. of Complaints 1 4. 2. 3. 4 4 11 3 9. a) What type of control chart would you use to monitor this process and why? b) What are the 3-sigma control limits for this process? Assume that the historical complaint rate is unknown.
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