a.) What type of control chart would you use to monitor this process and why? b.) What are the 3-sigma control limits for this process? Assume that the historical complaint rate is unknown.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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a.) What type of control chart would you use to monitor this process and why?

b.) What are the 3-sigma control limits for this process? Assume that the historical complaint rate is unknown.

S6.22JAN ad agency tracks the complaints, by week receivCE
about the billboards in its city:
Week
No. of Complaints
1
4.
2.
3.
4
4
11
3
9.
a) What type of control chart would you use to monitor this process
and why?
b) What are the 3-sigma control limits for this process? Assume
that the historical complaint rate is unknown.
Transcribed Image Text:S6.22JAN ad agency tracks the complaints, by week receivCE about the billboards in its city: Week No. of Complaints 1 4. 2. 3. 4 4 11 3 9. a) What type of control chart would you use to monitor this process and why? b) What are the 3-sigma control limits for this process? Assume that the historical complaint rate is unknown.
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