A wide range of widely used applications and methodologies may be used to identify the root cause of network issues. When experiencing performance issues or a loss of connection to a workstation, please offer a clear description of the steps you would take and the tools you would use to resolve them

A wide range of widely used applications and methodologies may be used to identify the root cause of network issues. When experiencing performance issues or a loss of connection to a workstation, please offer a clear description of the steps you would take and the tools you would use to resolve them. The OSI model should be used to guide debugging efforts.