Practical Management Science
Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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A visa application process from a Tumaritis country can be described in the chart below. The head of visa administration notices that the visa processing process has gone wrong and decides to examine the whole process.

a. Explain the difference between bottlenecks and constraints
b. Identify the bottleneck of this process and explain your answer
c. Calculate the throughput time of the above process and explain how many files can be processed in 1 hour?
d. Explain how to solve the problem in the above process.

Dokumen Verification
15 Minute/File
Data entry to a
computer
Verifikasi and
approal of the
application
Print Visa Sticker
Receive Files
8 Minute/File
4 Minute/File
4 Minute/File
4 Minute/file
Self Photo Taking
5 Minute/File
CS Dipindai dengan CamScanner
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Transcribed Image Text:Dokumen Verification 15 Minute/File Data entry to a computer Verifikasi and approal of the application Print Visa Sticker Receive Files 8 Minute/File 4 Minute/File 4 Minute/File 4 Minute/file Self Photo Taking 5 Minute/File CS Dipindai dengan CamScanner
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