A client is asking specific questions on a newly introduced sub limit for water damage on their home insurance policy. The Broker is unsure of the new sub limit, what should they NOT do before responding? Advise the client that they will provide an answer as soon as possible and go on vacation. Call the business development manager at the insurance company to confirm the sub limit. Ask a senior Broker in the office to follow up with the client about the sub limit.
A client is asking specific questions on a newly introduced sub limit for water damage on their home insurance policy. The Broker is unsure of the new sub limit, what should they NOT do before responding? Advise the client that they will provide an answer as soon as possible and go on vacation. Call the business development manager at the insurance company to confirm the sub limit. Ask a senior Broker in the office to follow up with the client about the sub limit.
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