A Change Management plan should be... •Proactive •Intelligent •Analyzed •Standardized and automated In your own words, describe what each of these means in terms of making a Change Management plan

1. As discussed in the lectures, during the Planning phase we define objectives. understand any existing systems to integrate or replace, identify costs and stakeholders. You must clearly: • Describe the sandwich you plan to make • Set the scope of the sandwich you are going to make • Identify anyone who may help you make the sandwich Document your plan for making the sandwich by kšentifying tasks. resources/people. and a time frame 2. In the Analysis phase, research needs to happen as to what sandwich fillings you would like to include in your sandwich and what fillings are actually available. Document some questions you would have to answer to help research the fillings for your sandwich. 3. In the Design phase, you should now document the "design" of your sandwich. Think about the shape of the sandwich e.g. triangles/squares? Think about the layers of the sandwich e.g. ham then lettuce and tomato on top? 4. In the Development and Testing phases. you make the sandwich and ensure that…

Describe 6 essential features that should be included in a tool to support change management processes.

Q1  ______________: During the step of the systems development process, it is determined how the system must work, what inputs are required, and what outputs must be produced to meet the defined business needs 1 Analysis 2 Construction 3 Investigation 4 Design    Q2     MIS stands for:  1  Main Information System 2 Management Information Systems 3 Main Introduction System 4 Managing Information Security   Q3 Highlighted text or graphic in a Web document that, when clicked, opens a new Web page is known as ……………..   1 Extensible Markup Language   2 Hyperlink   3 Hypertext Markup Language   4 Web browser Q4    One of the e-commerce advantages is that it provides comparison shopping    True  False Q5 A Decision Support System (DSS) helps a manger to “do the right thing”   True  False   Q6 Information systems are used nowadays in most professions  True  False

What decisions might management reach at the end of the systems analysis phase, and what would be the next step in that needs to be taken with each case?