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_______ It is a combination of leading and motivating.
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- Small groups of employees from the same or different departments who meet periodically to network and support one another in achieving career goals are called ________. A) managerial leadership groups B) work sampling teams C) career management groups D) career success teams E) executive coaching groups1. Why should experiences be managed? Seeking out appropriate experiences develops a broader base of knowledge. It assists in identifying organizational knowledge gaps that should be filled. Corporations need to account for both internal and external training costs. Over time, experiences form more general experiences which combine into knowledge. It is the latest management trend and promises to provide significant benefits. 2. The number of times a telephone number is called per day should be considered as _____________. data information knowledge business expenses cannot be determined from the information given 3. What term is used to describe the applications resulting from synergy between IT and social/structural mechanisms for knowledge sharing? Knowledge sharing systems. Experience management systems. Knowledge management systems. Human capital management systems. Knowledge sharing cultures.The unspoken understanding among employees of what is and is not acceptable behavior is called _______. This can also be thought of as "how we feel about how we do things around here". A. Ethical climate B. corporate image C. ethical relativism D. rites and rituals
- ٢٥- The term often used in place of consumer motivation is known as _________. Select one: a. Emotion b. Need c. Feeling d. PerceptionReview the Engaged Feedback Checklist (available in the Module Three reading assignment in our Course Content, and described in more detail in the "Living Into Our Values" chapter of Dare to Lead). Provide a personal reflective essay on which item on this checklist you find the most difficult (and why) and which you find comes most naturally to you (and why). Feel free to take the perspective of the person giving feedback or the person receiving feedback. The body of your essay should be 3 - 4 pages in length and written in APA style. (In a reflective essay, be sure to provide a title page, but unlike our other essays, feel free to use personal pronouns throughout your narrative.) Reference Book: THE ENGAGED FEEDBACK CHECKLISTDaring FeedbackI know that I’m ready to give feedback when …___ I’m ready to sit next to you rather than across from you.___ I’m willing to put the problem in front of us rather than between us (or sliding it toward you).___ I’m ready to listen, ask questions,…Oscar Munoz started as United’s CEO in 2015, by March 2017 named “Communicator of the Year” by PRWeek. Unfortunately, he fell from grace a month later due to United’s botched response to a flight-related incident.106 SUNDAY, APRIL 9: CHAOS ON FLIGHT 3411 A fully booked United flight 3411 was preparing to depart from Chicago to Louisville when gate agents realized that four airline crew members needed to get to Louisville. The gate agents asked for four volunteers to give up their seats in return for compensation. No one accepted United’s offer because the flight was the last one to Louisville that evening. United then decided to enact an “involuntary de-boarding situation,” in which four random passengers were directed to deplane. Three of the passengers deplaned without incident. The fourth, Dr. David Dao, refused, saying “I can’t get off the plane. I have to get home. I’m a doctor. I have to get to the hospital in the morning,” according to The Sentinel News.107 United employees…
- 1. The first step in the motivation process is __________. a. need b. behavior c. motive d. satisfaction or dissatisfaction 2.Motivation is ______________. a. the need to achieve organization objectives b. the willingness to achieve organization objectives c. the process of achieving organization objectives d. the consequence of achieving organization objectives46- In Khalifa’s company, the management provides excellent salary and benefits packages but employee development is quite poor. In this company, ______. a. Only motivators are provided b. Hygiene factors are good but motivators are not enough c. Motivators are enough but hygiene factors are not given d. The company provides both motivators and maintenance factorsEmployees tend to perform best when they are experiencing a ________ degree of stress. a. negligible b. low c. moderate d. high The theories of motivation that focus on what things motivate workers are called a. content theories b. process theories c. expectancy theories d. equity theories
- The unspoken understanding among employees of what is and isn't acceptable behavior is called ______. This can also be thought of as "how we feel about how we do things around here". A. ethical climate B. corporate image C. ethical relativism D. rites and ritualsClear my choice The concept of work ethics is about application of moral and ethical standards O a. to family situations O b. to different work situations O c. to none of the options O d. to non-work type situation Clear my choiceNeed writing one page Introduction for these topics Keep fun place at work, Offer Recognition and Rewards, Schedules are Readily Available, Training Employees, and Performance Management and Appraisal. General Topic: Managing employee morale and satisfaction in Hospitality Industry
