44. US Airlines receives an average of 500 calls per hourfrom customers who want to make reservations, wherethe times between calls follow an exponential distribution. It takes an average of three minutes to handleeach call. Each customer who buys a ticket contributes$100 to US Airlines profit. It costs $15 per hour tostaff a telephone line. Any customer who receives abusy signal will purchase a ticket from another airline. How many telephone lines should US Airlineshave? Base your answer on an appropriate simulation.Does it matter whether the service times are exponentially distributed or gamma distributed? Experimentto find out.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
icon
Related questions
Topic Video
Question

44. US Airlines receives an average of 500 calls per hourfrom customers who want to make reservations, wherethe times between calls follow an exponential distribution. It takes an average of three minutes to handleeach call. Each customer who buys a ticket contributes$100 to US Airlines profit. It costs $15 per hour tostaff a telephone line. Any customer who receives abusy signal will purchase a ticket from another airline. How many telephone lines should US Airlineshave? Base your answer on an appropriate simulation.Does it matter whether the service times are exponentially distributed or gamma distributed? Experiment
to find out.

Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps with 1 images

Blurred answer
Knowledge Booster
Discrete Probability Distributions
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Operations Management
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi…
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
Business in Action
Business in Action
Operations Management
ISBN:
9780135198100
Author:
BOVEE
Publisher:
PEARSON CO
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning
Production and Operations Analysis, Seventh Editi…
Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.