
Database System Concepts
7th Edition
ISBN: 9780078022159
Author: Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher: McGraw-Hill Education
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3. Scheduling at the Bank of Tacoma
The Bank of Tacoma is open Monday through Friday from 9am to 5pm. From past experience, the bank
knows that it needs the number of tellers shown in the table below at various times of the day. Bank of
Tacoma hires two types of tellers. Full-time tellers work 9am to 5pm, 5 days a week, with 1 hour off each
day for lunch. The bank determines when a full-time employee takes his or her lunch hour, but each teller
must go between 11am and noon, noon and 1pm, or between 1pm and 2pm. Full-time employees are
paid $24 per hour, including a paid lunch hour. The bank can also hire part-time tellers. Each part-time
teller works exactly three consecutive hours each day, starting at any specified hour (e.g., 10am-1pm),
the same time every day of the week. A part-time teller is paid $16 per hour. To maintain adequate quality
of service, the bank has decided that at all times there must be at least three full-time tellers working for
each part-time teller. Determine how to meet the bank's teller requirements at the minimum cost. Build
a linear programming spreadsheet model and solve it using Solver.
Time of Day
9am -10am
10am - 11am
11am-noon
Noon-1pm
1pm-2pm
2pm-3pm
3pm - 4pm
4pm-5pm.
H
Tellers Required
3
4
6
8
6
5
7
10
35
9 / 1 D
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