16. After initial training, it takes an average 8 hours for a worker to assemble his 1" Whizbang computer by hand. Use the Excel file on Learning Curves to answer the following: 16a) With a 70% learning curve, how many hours should it take the worker to assemble the 3rd computer? 16b) How many computers can the worker expect to finish assembling in his first 40-hr work week? 16c) If the worker is paid $10/hour, how much in dollars will he have earned after assembling 50 computers?

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Question 3 (1 point) ✓ Saved Which of these items product? (not a service) Haircut Dry cleaning Cell phone Mowing Question 4 (1 point) A Saved is responsible for all debt and is easy to r

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Every organization has certain functional areas, for example divisions, departments, marketing, IT.    Question 27 options:   True   False

Question 44 of 50 What is the best way to use the Feel, Felt, Found method to tell a customer that the price of their monthly gym membership is increasing? "I feel your frustration and have felt the same way in the past. Then I found that having a gym of this caliber was worth paying the higher membership price." "I feel that even with the price increase, the membership fee is worth it. I felt upset when the change went into effect too, but we found that we lost only a very small percentage of members." "I feel your frustration, and a lot of other members have felt the same way. While nobody likes a price increase, we have found that members can save money by taking advantage of our free classes." "I feel your pain and you're right. We all feel upset when we find out that we have to pay more for the same service. But then we found that to stay in business, we simply had to raise our rates." Previous Next

Management is   Question 16 options:   an art   a science   both an art and a science   none of the above

Question 9 In Littlefield Labs, each order is processed at three stations before being completed and sent to customers. Suppose at the peak demand (i.e., after 180 days in the game) the flow rate is 10 orders per day. And the average inventory at station 1, station 2 and station 3 are 72, 65 and 70 kits, respectively (these include kits being processed as well as those in queues). What is the average lead time (in hours) o complete an order? Please specify your answer in at least 2 decimal points. (Remember 1 order has 60 kits, each day has 24 hours). Next

Question 25 of 50 You are checking a guest into your resort hotel when you discover that the guest reserved a room at a nearby budget hotel with a similar name. You offer the guest a room at your resort hotel, but the guest becomes irate after learning it costs substantially more per night than the budget location. The guest rudely accuses you of incompetence. What is the best way to solve the issue? Redirect the guest's attention to the reservation process so the customer realizes their error. Redirect the conversation by offering the guest a discount on a room at the resort hotel. Reframe the conversation by offering a complimentary shuttle ride to the budget property. Reframe the conversation by asking the guest to describe what they feel is a fair resolution.

The design, operation, and improvement of the systems that create and deliver the firm's primary products and services.   Question 7 options:   True   False