1. The headline of a message to a multilingual audience should​ _____.   A. be an​ attention-getter   B. be written about a neutral​ topic, such as the weather   C. be clear and direct   D. follow the indirect approach   2. The language in a letter to a multilingual audience​ _____.   A. can include​ slang, since most people speak English   B. should use formal language   C. use simple sentence structure   D. should include long paragraphs   3. Complicated sentences​ _____.   A.show the formality of a message   B.are better than simplistic sentences for a multilingual audience   C.may be difficult to translate   D.help a multilingual audience improve comprehension

1. ________ creates more efficient communication within an organization and with individuals outside of the organization. A. Texting B. Mobile phones C. Instant messaging D. E-mail   2. Those who communicate through today's virtual workplace need to ensure: A. All electronics used are current B. All messages are sent using mobile devices C. All messages are sent using email D. All messages are clear and professional   3. When sending an email, it is appropriate to leave the subject line blank: A. When you want to grab the reader's interest B. When the reader already knows the subject C. When you already know the reader D. Never

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People consume web content very differently now than when blogging began. What is a key determinant of content consumption today? Menu navigation structure Site load speed How content is displayed and written Easy-to-remember web address

Prepare an instruction (or procedure) memo outlining a business-related issue (see scenario below). Procedure messages should utilize the direct approach by stating the main idea concisely, dividing the instructions into steps, and presenting a closing thought. The writing plan for your memo is as follows: • Subject line - Summarize the content of the message (using a short phrase, not a sentence). • Opening - Expand the subject line by stating the idea concisely in a full sentence • Body - Divide the instructions into steps. Be sure to begin each step with an action verb. • Closing - Reinforce the importance of the memo, and include contact info. As the head of your department, you must write a set of instructions to the other members of your department. These instructions should be something that someone in your field would need to know. So, taking your major into account (or a current or past job), what procedures would you (as department head) need to relay to employees? Example:…