1. Health care is a business characterized by close customer contact. Of the eight determinants of management style, explain the importance of professionalism of employees in a strongly people-centered healthcare organization. 2. Why do many supervisors, especially those who are newer to supervision, tend to favor their primary occupations over their management role? 3. Describe the hazards to the supervisor of falling into the "working trap." 4. Comment on the claim that "the end product of all business is people?" Why is this claim relevant?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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1. Health care is a business characterized by close customer contact. Of the eight determinants of management style, explain the importance of professionalism of employees in a strongly people-centered healthcare organization.

2. Why do many supervisors, especially those who are newer to supervision, tend to favor their primary occupations over their management role?

3. Describe the hazards to the supervisor of falling into the "working trap."

4. Comment on the claim that "the end product of all business is people?" Why is this claim relevant?

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