It is your first six months at your new job as an HR assistant at Groceries for You, a home delivery grocery service. When you ask the HR director, Chang, abouperformance evaluations, he just rolls his eyes and tells you to schedule a meeting in his Outlook calendar to discuss them. In the meantime, you gather somemight be helpful in your discussion with Chang.Number of managers 4Number of employees 82Average span of control Delivery-38Warehouse-24Job typesMarketing/technology-1611-customer service1-delivery manager1-warehouse manager1-marketing and technology manager38-delivery drivers24-warehouse workers1-tech support5-marketing and website designWhen you meet, Chang is very forward with you about the current process. "Right now, managers groan when they are told they need to complete evaluationevaluations are general-we use the same form for all jobs in the organization. It appears that promotion decisions are not based on the evaluations but insteabe based on subjective criteria, such as how well the manager likes the individual. We really need to get a handle on this system, but I haven't had the time tohoping you can make some recommendations for our system and present them to me and then to the managers during next month's meeting. Can you do this1. Detail each step you will take as you develop a new performance evaluation system.2. Identify specifics such as source, type of rating system, and criteria plans for each job category. Discuss budget for each performance evaluation. Address Iwill obtain management buy-in for the new process.3. Develop PowerPoint slides for your presentation to management about your proposed process and forms.

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Answered: 1. Detail each step you will take as…

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter12: Managing Human Talent

Section: Chapter Questions

Problem 2DQ

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