1. Dave is a regular shopper at Colric Inc., an online company, which sells T-shirts. He placed an order for five Tshirts. However, when the order arrived, Dave realized that the T-shirts were defective. He returned the orderand requested Colric for a replacement. This scenario exemplifies an exception to one of the aspects of supplychains. Identify this aspect.A.B.C.D.E.Products and services generally move downstream from a supplier to a customer.Distribution channels are more accountable than the manufacturer of a product.Information generally flows from the customer to the intermediaries in a supply chain.Finances generally flow up and down the supply chain.A supplier is the most accountable entity in a supply chain.
1. Dave is a regular shopper at Colric Inc., an online company, which sells T-shirts. He placed an order for five Tshirts. However, when the order arrived, Dave realized that the T-shirts were defective. He returned the orderand requested Colric for a replacement. This scenario exemplifies an exception to one of the aspects of supplychains. Identify this aspect.A.B.C.D.E.Products and services generally move downstream from a supplier to a customer.Distribution channels are more accountable than the manufacturer of a product.Information generally flows from the customer to the intermediaries in a supply chain.Finances generally flow up and down the supply chain.A supplier is the most accountable entity in a supply chain.Which of the following should a company consider when designing its distribution network?An increase in facilities in the distribution network increases the overall inventory in the system.Additional inventory decreases the overall inventory carrying costs in a centralized distributioncenter.Operating expenses decrease with a wider network.The overall transportation costs are more with a centralized distribution center than multipledistribution centers.A higher number of distribution centers result in better product availability.Which of the following is a disadvantage of using railroads as a mode of transport?They can be used to carry only a limited variety of substances over short distances.They can be used by very few industries because of government regulations.They take longer than other modes like water transport to transport products.They provide inconsistent service and need other modes of transportation for accessibility.They are expensive when compared to other options such as trucks and air transport.A firm with a _____ orientation is most likely to focus on the activities and performance of other companies, rather thanfocus on one’s own company.salescustomerproductionmarketing conceptsupply chainWhich of the following is an advantage of a pull strategy?It allows companies to offer quantity discounts to customers.It reduces inventory carrying costs and allows customization of products.It allows companies to plan production well in advance.It is also known as a speculation strategy.It offers companies cost savings through economies of scale.Radon Enterprises is a firm that specializes in manufacturing automobile components. It uses software-controlledrobots to help in the manufacturing process. Minute defects are detected by an inspection system that has infraredcapabilities. The system can only be activated through a biometric login to which only permanent employees haveaccess. In the event that the biometric system fails, employees can use their identity cards to activate the system. Allthe data from the manufacturing process including use of the inspection system, employees’ details, and inventorydetails are stored and made accessible to supervisors and the management by a software called Eclipse. In thisscenario, which of the following can be best described as an enterprise resource planning system?The inspection systemThe software-controlled robotsThe biometric login systemIdentity cardsEclipseThe cyclical inventory of a firm refers to the:inventory a firm needs to meet average demand.inventory that undergoes design changes near the end of a product life cycle.inventory that is produced when a company expects something to affect stock availability negatively.inventory that a firm sells only at certain times of the year.inventory that is in transit between suppliers and customers.A manager with a supply chain orientation is most likely to agree that:employees need special training to deal with customers.a firm can achieve economies of scale if it mass produces products in volumes much greater thanwhat the sales forecast dictates.products will sell themselves if their quality is perceived as excellent by the customer.individual firms should integrate their activities to such a degree that they function as oneorganization.the sales team is the most important team in an organization.Which of the following is true of supply chain management?Distribution channels are extended beyond the supply chain to better communication.Supply chain management decisions rarely involve trade-offs, if any.Integrating related companies does not facilitate coordination of activities across the supply chain.Information flow cannot be regulated by supply chain management.Decisions in one area of the supply chain can have a negative impact on another area.Which of the following is true of supply chains?Distribution channels are the pathway along which only information travels.Very few members of the supply chain are impacted by the flow of information.Intermediaries such as wholesalers and retailers are not a part of the marketing channel.Information flows both upstream and downstream in a supply chain.Products and services move upstream in a supply chain.In which of the following situations should a firm pick a push strategy?When a product needs to be highly customizedWhen being cost competitive is not one of the firm’s primary objectivesWhen customers want a short lead timeWhen a firm has to produce small quantities of a productWhen a firm cannot predict the demand for its productsMorrie is a middle-level manager at an apparel manufacturing company called Rota Corp. She is in charge ofsourcing raw materials from suppliers. Morrie posts details of the required materials on the firm’s extranetportal, and suppliers respond to this with their bids. Morrie selects the best offer and sends the concernedsupplier a confirmation for procuring the raw materials along with the expected date of delivery. What is thisconfirmation termed as?TicketTenderQuotePurchase orderInvoiceWhich of the following exemplifies a trade-off involved in a supply chain management decision?A company restricting the money tied up in inventory to be used in advertisingA manufacturer producing products after receiving confirmed orders from a clientA retailer agreeing to carry products that compete with store brandsAn employee introducing a human error during production that causes flaws in a certain productA store manager offering a volume discount on a product that cannot be produced at that priceBots is a chain of toy stores across the United States that specializes in selling robots. It offers a limited-period volumediscount on its products for online customers. Bots sells all of its discounted products and receives orders for morenumber of products than what it has in its inventory. Which of the following does this scenario exemplify?StockoutObsolete inventoryJust-in-time manufacturingPipeline inventoryEnterprise resource planning systemWhich of the following is true of logistics?Logistics can be a source of competitive advantage if they are managed effectively.Logistics have no relation to the customer, quantity, and condition aspects of a product delivery.Logistics have the least impact on the four Ps of the marketing mix amongst other supply chaincomponents.Logistics, although important, cannot add value to products moving through the supply chain.Logistics can be regarded as supply chain management itself.Catalyst Inc. is a software development firm that employs over 1,500 people across the United States. Company-widepurchasing decisions are made by Reno, who works as the company’s purchasing manager. Recently, he invited bidsfrom suppliers for an order of 500 laptops. Reno agreed to purchase the laptops from a supplier who would in turnpurchase inventory management software from Catalyst. This type of arrangement is called:stockout arrangement.reciprocity.personal buying.selection of customers.exclusive dealing arrangement.Which of the following companies is highly likely to use cyberspace as a mode of transport?Kettel is a restaurant that allows customers to make reservations through its website.Woodys is a guitar manufacturer that tunes customers’ guitars for free.The Book Shop is a library that allows its members to place requests for books by sending an SMS.Rouz is an apparels manufacturer that sells its products on Amazon.Musio is an independent pop band that allows its fans to listen to and buy music from its website.One of the advantages of using a push-pull strategy is that:sales forecasts tend to be more accurate at a specific product level than at an aggregate level.a firm does not need to develop a robust distribution system as in a pure pull system.companies can achieve economies of scale in purchasing, while engineering flexibility intomanufacturing.inventory costs are lower when compared to a pure pull or pure push system.a firm can achieve cost savings in manufacturing and transporting products.A firm that uses a push supply chain strategy is most likely to:manufacture products before it receives any orders for those products.try and keep its inventory costs to the bare minimum.adapt to changing demand patterns, rather than depend on sales forecasts.produce small quantities of multiple goods at the same time.produce a limited number of products rather than risk high inventory costs.
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