(1) With a desired final sample size of 250 for each region, what is the lowest total number of  telephone numbers that should be purchased for each region?  (2) With a desired final sample size of 250 for each region, what is the highest total number  of telephone numbers that should be purchased for each region?  (3) What is the lowest and highest t

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Target is a major retail store chain specializing in good quality merchandise and good values for 
its customers. Currently, Target operates about 1,700 stores, including more than 200 “Super 
Targets” in major metropolitan areas in 48 states. One of the core marketing strategies employed 
by Target is to ensure that shoppers have a special experience every time they shop at Target. This 
special shopping experience is enhanced by Target’s “intuitive” department arrangements. For 
example, toys are next to sporting goods. Another shopping experience feature is the “racetrack” 
or extra wide centre aisle that helps shoppers navigate the store easily and quickly. A third feature 
is the aesthetic appearance of its shelves, product displays, and seasonal specials. Naturally, Target 
continuously monitors the opinions and satisfaction levels of its customers, because competitors 
are constantly trying to outperform Target and customer preferences can change.
Target management has committed to an annual survey of 1,000 customers to provide a constant 
tracking and forecasting system of customers’ opinions. The survey will include customers of 
Target’s competitors such as Walmart, Kmart, and Sears. In other words, the population under 
study is made up of consumers who shop in mass merchandise stores in Target’s geographic 
markets. The marketing research project director has decided to use a telephone survey conducted 
by a national data collection company, and he is currently working with Survey Sampling, Inc. 
(SSI) to purchase the telephone numbers of consumers residing in Target’s metropolitan target 
markets. SSI personnel have informed him of the basic formula they use to determine the number 
of telephone numbers needed. The formula is as follows:
 Telephone numbers needed = completed interviews/ (working phone rate x incidence x 
completion rate) 
where 
 working phone rate = per cent of telephone numbers that are “live” 
 incidence = percentage of those reached that will take part in the survey
 completion rate = percentage of those willing to take part in the survey that will actually 
complete the survey
-
As a matter of convenience, Target identifies four different regions that are roughly equal in sales 
volume: North, South, East, and West.
Questions
(1) With a desired final sample size of 250 for each region, what is the lowest total number of 
telephone numbers that should be purchased for each region? 
(2) With a desired final sample size of 250 for each region, what is the highest total number 
of telephone numbers that should be purchased for each region? 
(3) What is the lowest and highest t

 

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