02 SECTION 1 The Environment of Human Resource Management ecision-making, communication, and team-based skills n individuals, and these attributes can benefit business rganizations. Unfortunately, many companies have not developed pecialized policies to recruit veterans or don't understand ow to properly hire them. Much of this is likely caused by nisconceptions about veterans, a lack of awareness of their ey traits, and cultural differences between the military and orporate life. This also means that many employers are missing out on the opportunity to hire these highly qualified nd motivated individuals. resumes and successfully interview individuals with prior military service. Members of regional veteran groups were also invited to have lunch with the attendees, and job fairs were organized so that recruiting efforts could begin for local hotel properties. Veterans currently working for the company were also invited to dinner gatherings that were organized after the sessions. Hilton Worldwide employs other strategies to recognize veterans for their service. Veterans are given pins represent- ing their military branches, and they are encouraged to wear these pins on their work uniforms. Similar to the military, employees are also given "challenge coins" to recognize indi- vidual contributions to the company's military program, and every hotel has a "commander" who coordinates this rec- ognition. All of these efforts have translated into a positive work culture for veterans, 108 Hilton Worldwide has taken steps to effectively recruit eterans for its hotels. In fact, the company expects to hire hany thousands of veterans to staff its ranks. According to Melissa Sterling, who works as the director of military, campus, nd youth programs in the company, military personnel are eserved about their accomplishments, so care has to be taken ask them the right kinds of questions in interviews-the ight questions get them to open up about their experiences nd successes. Sterling provides training to individuals who re involved with hiring so that there is better understanding the firm about how to effectively recruit veterans. Sterling also organized a roadshow in 10 different cit- es that showcased to HR professionals and other personnel 2. volved in hiring the importance of recruiting veterans. raining was provided to attendees about how to evaluate QUESTIONS 1. What kinds of characteristics do you think veterans have that help them work effectively in companies? Why do you think veterans are sometimes overlooked in recruit- ing efforts? How would you evaluate Hilton's strategy for recruiting veterans? What other suggestions would you provide the company?
02 SECTION 1 The Environment of Human Resource Management ecision-making, communication, and team-based skills n individuals, and these attributes can benefit business rganizations. Unfortunately, many companies have not developed pecialized policies to recruit veterans or don't understand ow to properly hire them. Much of this is likely caused by nisconceptions about veterans, a lack of awareness of their ey traits, and cultural differences between the military and orporate life. This also means that many employers are missing out on the opportunity to hire these highly qualified nd motivated individuals. resumes and successfully interview individuals with prior military service. Members of regional veteran groups were also invited to have lunch with the attendees, and job fairs were organized so that recruiting efforts could begin for local hotel properties. Veterans currently working for the company were also invited to dinner gatherings that were organized after the sessions. Hilton Worldwide employs other strategies to recognize veterans for their service. Veterans are given pins represent- ing their military branches, and they are encouraged to wear these pins on their work uniforms. Similar to the military, employees are also given "challenge coins" to recognize indi- vidual contributions to the company's military program, and every hotel has a "commander" who coordinates this rec- ognition. All of these efforts have translated into a positive work culture for veterans, 108 Hilton Worldwide has taken steps to effectively recruit eterans for its hotels. In fact, the company expects to hire hany thousands of veterans to staff its ranks. According to Melissa Sterling, who works as the director of military, campus, nd youth programs in the company, military personnel are eserved about their accomplishments, so care has to be taken ask them the right kinds of questions in interviews-the ight questions get them to open up about their experiences nd successes. Sterling provides training to individuals who re involved with hiring so that there is better understanding the firm about how to effectively recruit veterans. Sterling also organized a roadshow in 10 different cit- es that showcased to HR professionals and other personnel 2. volved in hiring the importance of recruiting veterans. raining was provided to attendees about how to evaluate QUESTIONS 1. What kinds of characteristics do you think veterans have that help them work effectively in companies? Why do you think veterans are sometimes overlooked in recruit- ing efforts? How would you evaluate Hilton's strategy for recruiting veterans? What other suggestions would you provide the company?
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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