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Decent Essays

Marketing specialists at Napanee Beer Co. developed a new advertising campaign for summer sales.
The ads were particularly aimed at sports events where Napanee Beer sold kegs of beer on tap. The marketing group worked for months with a top advertising firm on the campaign. Their effort was successful in terms of significantly higher demand for Napanee Beer 's keg beer at sports stadiums.
However, the production department had not been notified of the marketing campaign and was not prepared for the increased demand. The company was forced to buy empty kegs at a premium price.
It also had to brew some of the lower-priced keg beer in vats that would have been used for higherpriced specialty beer. The result was that Napanee Beer sold …show more content…

As the trainers predicted, the team 's actions would almost always result in unexpected consequences. Explain how this simulation relates to the open systems perspective of organizational behaviour. The production simulation teaches teams that organizations are complex systems with many interdependent parts. As such, complex systems tend to produce unintended consequences when one part of the system is altered. The lesson here is to recognize the repercussions of subsystem actions on other parts of the organization.
Difficulty: Easy
McShane - Chapter 001 #145
146.
(p. 6)
WindTunnel Ltd, a manufacturer of commercial vacuum cleaner systems, has heard about new computer-based technologies that help vacuum cleaner systems to work more efficiently and provide additional features to users. So far, only one British vacuum cleaner company has apparently moved to integrate this technology into its products, but more firms will soon follow. Senior executives at
WindTunnel are also aware of a small engineering firm that has applied similar computer technology to military suction-like products. No one at WindTunnel has much experience or knowledge with this computer technology, yet the company needs such expertise quickly. Explain which knowledge acquisition strategy would best help WindTunnel to gain the necessary intellectual capital.
Students should begin by defining knowledge acquisition as the

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