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harrison brothers case study

Satisfactory Essays

1. Background
Harrison Brothers Corporation is one of the largest traditional department stores in the United States. The goal of the company is to become the leading chain of department stores that sells high quality clothing to middle-class and fashion-concerned customers. Like other companies in the retail industry, Harrison Brothers are experiencing various changes in customers’ buying preferences. In addition to that, the problem of retention of well-trained, highly motivated salesman and managers has become even more challenging in the industry. James Harrison, the CEO of Harrison Brothers, knowing the importance of human resources, did a survey on human resource and other key managers at the store level.
2. Problem Definition …show more content…

First of all, large-sized firms like Harrison Brothers should develop HRM from its traditional functions up to more strategic level management. This would allowsomeone such as McCainto be brought induring a strategic decision-making process, giving her the ability to make or strongly influence the decision itself. To do this, she must have the skills needed to function as a strategic business partner, which lead to the solution that follows.
Second of all, McCain and her HR teammates may need to be trained to learn more about business knowledge, such as markets, finance and so on. This knowledge can enhance HR’s strategic role in the organization. Training programs need to be designed and implemented to identify, coach and develop professional skills in HR.
Also, McCain might want to consider transferring the old HR department’s organization to a new one in order to meet the challenges in the dramatically changing business environment. For example, one of many other forms of HR structure is made up of three main departments: HRBP (human resource business partner), COE (center of excellence/expertise), and SSC (shared service center). This type of organizational structure allows the HR unit to respond to the market rapidly. Surely there are many other forms, and regardless of which particular one it is, Harrison Brothers needs tofind one type of structure that meets the needs of their own strategy and allows the HR unit a crucial role to play.
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