Workplace Violence In The Workplace

Safety is an important factor and is a high priority in healthcare. Kelly, Fenwick, Brekke, and Novaco (2015) shared that workplace violence impairs the staff perceptions of safety. However, both patients and staff are affected by workplace violence in many ways, from physical to emotional aspects. There are many reasons why violence occurs, that will be explained later in this paper. The purpose of this paper is to explain the reason and importance of the chosen phenomenon of interest. Moreover, primary and opposing philosophic viewpoints will be discussed, as well as ways of recognizing and utilizing them in nursing. The ways of knowing patterns in nursing and the utilization of these patterns will be explained, pertaining to nursing care.

Workplace violence includes any incident in which an employee is threatened, intimated, verbally or physically attacked, harassed, injured or killed. Workplace, or occupational violence, as it is sometimes referred to, has and can occur in almost all types of settings, from large to small, private to public and rural to urban. Therefore, there is a demonstrated need for firms of all types, sizes and in all locations to become aware of the seriousness of

The lateral violence comes in many forms and in many ways, such as abuse in the workplace that occur between colleagues, it can be verbal or nonverbal aggression, intimidation, bullying, harassment, discrimination, stereotyping, gossiping, criticism, and other related mistreatment behavior at work. Institutional lateral violence also happens between manager and subordinate where they can use their higher position to perpetrate assault to their subordinate such as acts of lasciviousness, shouting, anger outburst, forced overtime request, giving work beyond the job description, work overload, over blaming or insulting a staff and more. All these happen occasionally because of the lack of respect in the workplace and it comes without notice, especially in healthcare practices where the nature of work is tough and decision making must be made immediately.

Behaviors of horizontal violence include name calling, spreading rumors and making threats to someone (Echevarria, 2013). These activities may cause mayhem for the victim of horizontal violence and can drastically reduce patient safety. When a nurse is being bullied through horizontal violence, a patients’ safety is put at a great risk of being affected. Effective communication is necessary for nurses to provide safe and reliable care.

Workplace violence is the main issue in the United States expressed influencing a large number of American consistently. Working environment violence is any demonstration or danger of physical savagery, provocation, terrorizing, or other undermining problematic conduct that happens at the work site. It ranges from dangers and verbal mishandle to physical ambushes and even murder. It can influence and include workers, customers, nurses, patient, clients, and guests. Workplace violence can be discovered anywhere in every field we may accept the fact that it can happen in our workplace too, but the fewer people speak which is encouraging these criminals to prepare of making more atrocity. The occupational safety and health organization (OSHA) have created rules and suggestions to decrease laborer presentation to this deplorable scourge but still many people are being victimized their hands are tied up mouths are taped out to face the reality of what they are living through (OSHA 2015). OSHA’s paradigm incorporates the following elements: management commitment and employee involvement, hazard analysis or assessment, hazard controls, employee training, and recordkeeping and evaluation (McPhaul, London, & Lipscomb, 2013). As mentioned, these elements are basic guidelines in constructing a program, but more specific measures are needed to address specific precursors that contribute to the occurrence of violence and bullying. This would assist in forming the best strategies to remedy workplace violence and incivility.

The goal of this research was to determine the impact that the implementation of a workplace violence presentation program had on violence rates in the VA health care system. Over the years, the Veterans Health Care Administration has implemented many strategies to make work environments safer, including a workplace violence prevention program. Using their previously set-up reporting system, researchers were able to determine the number of assaults in the past 6 fiscal years (2003-2009) as well as the current rates of assault in their facilities. Using an evaluation team of three members from each

Workplace violence occurs due to an interpersonal conflict between two or more people that results from differences in their needs, ideas, goals, interests, or values (Marquis and Huston, 2015). Workplace violence is not limited to physical violence; it also includes negative activities such as bulling, verbal abuse, pranking, negative insinuations, gossiping, insubordination, and withholding information (Latham, Ringl, & Hogan, 2013). Research suggests that more than 80 % nurses experience workplace violence at some point in their working careers (Frederick, 2014). New graduate nurses are especially susceptible to workplace violence because they are usually unprepared to deal with it, and they are more likely to leave the profession due to workplace violence (Frederick, 2014). Townsend (2012) reported that 70 % of nurses, who experienced bullying at the workplace, leave their jobs, and 60 % of new graduate nurses quit their jobs within first six months of being bullied (as cited in Marquis & Huston, 2015). Workplace violence is an important leadership issue to address because it affects turnover rates, productivity, patient safety, and overall quality of care (Marquis & Huston, 2015).

Several models and concepts arose in preventative measures to workplace violence in nursing. One conceptual model, according to Covert Crime at Work, is “a conceptual model derived from 370 surveys show working conditions conducive to bullying, thus helping to identify risks early and to prevent unhealthy environments from developing.” After recognition of these research and studies, organizations such as Occupations Safety and Hazard Association, American Nurses Associations, and etc, have implemented guidelines to prevent workplace violence in nursing.

The acts violence can be overt or covert verbal and or non-verbal aggression. Such act includes behaviors like gossiping, withholding information and ostracism, which are referred to relational aggression or psychological abuse. These behaviors can also extend outside the workplace and can occur in person or in cyberspace (Walrafen, Brewer, & Mulvenon, 2012). According to King-Jones (2011), the origin of lateral violence is related to the oppressed group model that supported that nurses are powerless and oppressed group. Hence, they react by over-powering other Violence in the workplace is a national concern that affects all profession, especially the nursing profession. It is a known fact that violence brings unsafe environment that has detrimental effects to the individual nurses as well and their patients (Chipps, stelmaschuk, Albert, Bernhard, & Holloman,

This research paper discusses workplace violence, specifically the nursing population. Using results from previous research conducted, negative factors impacting a nurse and solutions to this issue are explored. There is a lack of reporting causing this issue of workplace violence to be difficult to determine interventions and bring about public awareness. Looking at the historical background of workplace violence in health care settings, researching the emotional and physical effects on nurses, discovering the effects on work competency, and uncovering the facts on federal legislation of this issue warrants the importance

The Xerox shooting and the Sheraton stabbing are good examples of such violent episodes. Both incidences exhibited prior evidence of violence in the workplace; and if proper intervention by management was initiated, these tragedies could have been prevented. Therefore, employers need a good workplace violence program to protect their employees as well as their customers.

Safety is a default task that is always operational. Safety is a primary consideration throughout crisis intervention for reasons that are both physically and psychologically based (James & Gilliland, 2013). Institutions play a large part in treatment and may be viewed as an equal and contributing partner in resolving problems with clients disposed to becoming physically and verbally assaultive (James & Gilliland, 2013). The five main components of any effective safety and health program also apply to the prevention of workplace violence. These components are management commitment and employee involvement, worksite analysis, hazard prevention and control, safety and health training, and record keeping and program evaluation (Occupational Safety

While there is evidence that workplace related homicides are extremely rare, these acts are more devastating than other acts of violence, such as robbery, sexual attacks, and other aggravated assaults. Specifically, they are difficult to prevent and may stem from emotions or behaviors that are external rather than internal causations. For instance, if an employee is in an abusive relationship, the death defining act can happen without co-workers or management prior knowledge of an on-going problem. For this reason, it is imperative that security personnel understand the possibility of these types of threat and establish contingency plans for the company's actions when they occur, and if at all possible, mitigate the probability of these

The complex and advanced healthcare system further creates stressful environments for healthcare staffs, especially nurses. What is the definition of workplace violence? Occupational Safety and Health Administration (OSHA) (2002, para. 1) defined workplace violence as “violence or the threat of violence against workers”. Waschgler, Ruiz-Hernàndez, Llor-Esteben, & Jiménez-Barberoo (2013) proved the existence of nursing workplace violence in the findings of the development of the hospital Aggressive Behavior Scale. Workplace violence was divided into vertical violence and horizontal/lateral violence (Waschgler et al., 2013). Each category of violence was also divided into physical violence and nonphysical violence.

Workplace violence is a serious and growing issue in society. Employers need to develop intervention strategies to decrease reduce violence in the workplace. Also, employers and employees need to be aware of the signs when people exhibit behaviors that can lead to workplace violence. As a society, the issue needs to be acknowledged of the reality and work together for creating a solution. Lastly, employers and employees must not live in fear of addressing concerns if they see the potential for workplace violence or report when they witness or experience workplace violence.