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Workers Compensation Case Interview

Satisfactory Essays

On Wednesday, December 16, 2015, at approximately 2:15 p.m., I, Investigator Torres, traveled to meet with Human Resources Manager, Ms. Sylvia Yu at The Hat Restaurant located at 2300 South Atlantic Boulevard, Monterey Park, CA 91754. She refused to provide a recorded statement and refused to sign a confidential waiver in regards to providing a statement of this claim involving Claimant Diana Guzman. Ms. Yu stated that the claimant started her employment with The Hat 9 years ago, but she did not have the claimant’s exact date of hire. She referred us to the Claims Adjuster handling this Workers’ Compensation claim that would have this information. Ms. Yu was not aware that the claimant had ever reported any injuries to the Human Resources Department or Ms. Celina Larios, the claimant’s immediate supervisor at The Hat Restaurant in Monterey Park, CA. Ms. Yu claimed she has not received any incident reports or any documentation to …show more content…

Yu stated that there were no injuries ever reported to her or to anyone else from any witnesses that came forward to report that the claimant was injured at work. Ms. Yu claimed during her interview that she had no information to give as to the claimant’s evaluation, attendance and her past employment history. Furthermore, she had no information about the claimant’s medical history, injuries at previous employers, or any other work related injuries with this employer. Ms. Yu’s appeared nervous and apprehensive to offer any information about the claimant’s alleged claim as she repeatedly would say “everything is inside the claimant’s personnel folder.” Ms. Yu said she confused about why Amtrust North America had not turned over the claimant’s personnel file for review before this investigation started. She insisted that we should have reviewed the file before commencing the investigation. Ms. Yu refused to have her photograph taken, and she refused to give any more contact information for the claimant or

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