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Who Will Enforce The Acl?

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Who will enforce the ACL?
The ACL is a single nation law. Australian federal, state and territory courts and tribunals can enforce the ACL. The regulators of the ACL include:
• The Australian Competition and Consumer Commission (ACCC).
• Each state and territory’s consumer agency. They are: o For the Australian Capital Territory - ACT Office of Fair Trading (OFT) o For New South Wales - NSW Fair Trading o For Northern Territory - NT Consumer Affairs o For Queensland - Office of Fair Trading Queensland o For South Australia - SA Office of Consumer and Business Services (CBS) o For Tasmania - Consumer Affairs & Fair Trading o For Victoria - Consumer Affairs Victoria (CAV) o For Western Australia - Department of Commerce (formerly …show more content…

• A strengthened consumer protection framework – in summary, consumer agencies continued to focus on policy improvements, including the extension of unfair contract term protections to small business. We can expect any emerging consumer issues be addressed by consumer agencies in a collaborative manner.
• Focused education and information – education continues to be high on the consumer agencies agenda. Education campaigns have focused on consumer rights and raising awareness with business about their obligations. There was also a focus on vulnerable consumers such as Indigenous Australians. We can expect education and information to be a key area of focus going forward.
• Targeted compliance and dispute resolution – regulators have taken over 350 actions with a value of over $18.4 million in infringement notices, fines, costs awarded, compensation and penalties in the reporting year. These are in the areas of testimonials, was/now pricing, cash back schemes, property spruikers, romance scams, training providers, extended warranties, drip pricing, national enforceable undertakings, trader engagement, and conduct targeting consumer protection action for vulnerable and disadvantaged

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