Marketing Project: Walgreens Company
Table of Contents
Introduction………………………………………………………………………….3
Market Situation/External Analysis………………………………………………..3
Current Industry…………………………………………………………………….3
SWOT Analysis………………………………………………………………………4
Major Changes and Trends…………………………………………………………6
Key Success Factors……………………………………………………………….…8
Marketing Strategy………………………………………………………………….9
Segmentation Strategy……………………………………………………………….9
Target Market Description and Strategy…………………………………………..13
Positioning……………………………………………………………………………15
Marketing Mix Strategy………………………………………………………….….18
Marketing Objectives………………………………………………………………..18
Product Strategy……………………………………………………………………..21
Pricing Strategy……………………………………………………………………...23
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The competitive prices, countless discount opportunities, and friendly employees keep customers loyal to Walgreens even if they are not making frequent visits to the pharmacy department. This paper seeks to analyze the different components of the drug store industry and the aspects of the marketing strategy of the Walgreens Company that have kept it a strong competitor for so many years.
Market Situation/External Analysis
Current Industry. The retail drug industry’s 2010 combined annual revenue was $277 billion, according to the National Association of Chain Drug Stores (Drug Store Industry…, 2011, par. 4).The big players in this industry are CVS Caremark, Corp. Walgreen Co., and Rite-Aid, Corp with Wal-Mart and Target developing more of a presence in recent years. According to the article, the drug store industry is very concentrated with the 50 largest companies generating about 70 percent of the industries revenue (Drug Store Industry…, 2011, par. 4). The industry had grown substantially in the last 50 years and will continue to innovate and develop well into the near future.
SWOT Analysis
Strengths. As of 2008, Walgreen operated 6,934 stores in the U.S. and U.S. held territories, making it the largest retail chain pharmacy in North America (DataMonitor, 2010, p. 22). Walgreen’s recent acquisition of Duane-Reade, a prominent
Walgreens’ principal activity is to operate a chain of retail drugstores that sells prescription and nonprescription drugs. The company also carries additional product lines like general merchandise including cosmetics, food, beverages and photofinishing. Walgreens is one of the fastest growing retailers in the United States and led the chain drugstore industry in retail sales and profits last year.
Walgreens is one of the fortune 500 companies and among the fastest growing retailers in the country. Walgreens as of April 30 operated 8307 location in all 50 states including the District of Columbia, Puerto Rico and Guam. This includes 7855 drugstores, 146 more than a year ago, including 21 stores acquired over the last 12 month
At present Walgreens appears to be operating in a Horizontal Integration strategy demonstrated through its merger with Boots Alliance and a reported inquiry to purchase Rite-Aid. (Nichols, 2015) Market Penetration is another strategy which Walgreens is presently operating within. Their change in strategy to focus on the customer and improve customer service and relationships is one strategy that is being used to penetrate a market with vast competition that needs a differentiator to remain on top.
the benefits of a multichannel strategy” (p. 13). Walgreen’s image is about creating value and making shopping either for consumer goods or prescription drugs more convenient.
CVS Pharmacy is the retail division of CVS Caremark. It is also one of the largest Pharmacy Retail Chains in the country and operates more than 7,400 stores domestically. Although the retail pharmaceutical division of this corporation accounts for a significant amount of this company’s success, CVS Caremark focuses more on its corporate strategy to compete with other industry rivals such as Walgreens and Rite Aid. Considering CVS Caremark is the result of the 2007 merger of CVS and Caremark Rx, this analysis will begin with a brief history and the merger of these corporations, its current performance, strategic posture, and the strategic managers of this organization.
Chain Drug Review. (2011). Medical Affiliations Bolster Care at Retail Clinics. Chain Drug Review, 33(15), 21.
Walgreens has used customer value analysis to determine how it stands in comparison to its competition; the key to such an analysis involves understanding a company 's strengths and weaknesses in relation to its rivals. For example, two of Walgreens’ key strengths are that many of its locations are open 24 hours a day, and that it focuses on convenience as its stores rely on the drive-thru option (Strong, n.d., p. 10). Walgreens’ stores are also strategically placed
The competitive rivalry is moderate to high. The major competition is faced from other drugstore retailor that provides similar services. The two major competitors are Walgreen and CVS. These both companies has rapidly expended into this market. The both have more than 14,000 retail locations nationwide. Individually, the two companies have a market capitalization that Rite Aid four times over.
And now Walgreens have spread its branches in all the Fifty States in US and is operating efficiently with more than 8,500 stores. The Company has embarked its excellence because of its dedicated employees. Walgreens has several distribution centers located in cities like Washington, Chicago, and Addison, Aurora, Danville and more in Illinois. If you wish to learn more about the company, visit their official website.
The Retail Pharmacy segment sells prescription drugs, over-the-counter drugs, beauty products and cosmetics, personal care products,
In this essay, I will be explaining about the history of Walgreens and what it has to offer to its customer. This will include the services and merchandise that has made them a successful company for over one hundred years. My mission for writing this essay, is to give the reader some more insight on what they may of not know about this nation wide store. I also want to provide the reader with confidence to rely on Walgreens as their number one trusted pharmacy and drugstore.
Eventually, business division offers reconsidered compel for distinguishing In addition climbing showcase possibilities with get Forceful playing side of the point (Hoeket al. 2006). Concerning outline to each the outflow something like Wu et al. (2006), promote division expects foremost piece Previously, way bring about shortages development, customer satisfaction ladylike cycle Moreover critically outstanding the individuals direct of customers. Certainly, keller (2008) executed conclusive groupings for putting forth segments. In Concerning illustration a significant part opinion, routine business division bunches from asserting customers underpinned demographical variable comprises of geological criteria (country, natural likewise amount thickness something like client) Additionally distinctive criteria about age, gender, prudent status starting with guaranteeing consumer), acquiring behavior technobabble (particular could have any desire likewise purchasing majority of the data starting with guaranteeing client) In addition perspective towards diverse advertising systems. With addition, he perceived examination starting with guaranteeing
The initial intent of this analysis was to identify changes in accounting methods within the financial statements of Walgreens and CVS, as well as to compare and contrast their financial statements, in order to draw conclusions about which company had better earnings. However, in the process of this analysis, with the exception of a minor change to lease accounting by Walgreens, there were no major changes in accounting methods identified. In examining the financial statements for these two drugstore industry leaders, the analysis shows that while each company conducts retail drugstore operations in similar ways, their business models for carrying out these operations greatly vary. These variances in business model
The primary intent of this paper is to compare the current strategy and operational approaches for two pharmacy retail stores such as Walmart and Walgreens chain stores. A SWOT analysis for both companies is bellow in table.
Walmart.com has an alliance with the master of retail process: Wal-Mart. Having the best process and infrastructure when it applies to supply chain is definitely a competitive advantage. Walmart.com can take advantage of back end operations and inventory management processes through its alliance with Wal-Mart.