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Veterans Benefits Employee Ethics Case Study

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Executive Summary The Department of Veterans Affairs (VA) is the largest, integrated health care system in the United States of America. It is a hierarchical organization led by a secretary, multiple undersecretaries, and three reporting subordinate administrations. The VA is responsible for managing health care, benefits, and services to the almost 20 million veterans of the armed forces. While the VA has a noble cause it has been met with multiple leadership scandals over the past few years. The first scandal erupted with the discovery of an unofficial appointment waitlist at the Carl T. Hayden VA Medical Center in Phoenix, AZ in 2013. More scandals followed, most recently ending with the departure of the last confirmed VA secretary. These scandals presented major leadership issues within the VA. …show more content…

The acting Secretary of Veterans Affairs (SECVA) is currently Peter O'Rourke. Mr. O'Rourke serves as the interim SECVA following the departure of David Shulkin in early 2018. David Shulkin left the VA amidst an ethics violation, which will be expanded upon in the Leadership Challenges and Issues section. The Veterans Benefits Administration and its subordinate offices provide benefits and associated services to veterans or their surviving family members (Veterans Affairs, 2018). The Veterans Health Administration and its subordinate offices provide health care for the nation's veterans (Veterans Affairs, 2018). The National Cemetary Administration and its subordinate offices provide burial and memorial benefits and cemetery management to the nation's veterans (Veterans Affairs, 2018). This paper will focus mainly on the VA secretary's office and the Veterans Health

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