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Use Of The Telephone For Diabetes

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The Use of Telephone Education in the Management of Diabetes Mellitus Lajuana D. Campbell University of Central Florida NGR 6801 – Spring 2015 Abstract In 2012 it was estimated that 1.5 million deaths worldwide were caused by diabetes mellitus. Diabetes mellitus requires self-managing by the patients. However, many patients have difficulty managing to achieve appropriate glycemic control. With a significant issue being lack of knowledge and access to healthcare of those diagnosed with diabetes, other methods of providing education have been explored, such as telephonic outreach. This literature review analyzes how the use of the telephone for diabetes education affects glycemic control (HbA1C) and weight management. Six articles met the criteria for review and were critiqued and analyzed using the methods by Melnyk & Fineout-Overholt (2014). The results of the review demonstrated that the use of telephonic education does not make a significant difference in weight or HbA1C at 12 months of follow up. However, one article (Bird, et al., 2011) showed a significant improvement in HbA1C for the group receiving the telephone intervention over a 12 month period. More research on this topic should be conducted as most of the studies found were conducted outside of the United States. Also, with the continuing advancement of technology, further research should be conducted on how the use of technology such as cellular phone applications can be used to assist in

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