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Understanding Communication Theory, Distrust And Bigotry

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It is the differentiation of people, which often attracts them to one another; however, without the proper tools and understanding of communication theory, distrust and bigotry will occur. There can be drawbacks to this intermingling; in fact, it can often be difficult for those who experience a language barrier or cultural disparities to communicate effectively (Wood, 2015). Learning to embrace differences between individuals can create lasting beneficial relationships. Furthermore, Tome (2014) stated “the most central feature of human interaction is that it requires mutual adaptation. A simple conversation cannot be carried on unless communicators use language that is understandable by both, take turns speaking, and use similar rates of …show more content…

Fortunately, utilizing a structured CAT format for conducting the interview removed much of the tension as the preconceived questions were established to prevent group differences (Huffcutt & Roth, 1998). Structured core questions help eliminate any gender, race, or culturally sensitive connotations for both the interviewee and interviewer; thus easing tensions a bit. Embracing diversity in the workplace often requires social exchange theory in order to maintain the self-interest of the employees. Hosting a monthly birthday luncheon is a fantastic venue for commingling between employees; in fact, food is a universal conversation topic as everyone must eat. Coworkers will often need to collaboration tasks as a group in order to achieve a task or meet a deadline; therefore, the team members must adapt and remain flexible similar to a personal relationship (Roberts & Goldstone, 2011). Establishing this Group Support System (GSS) tool can enhance the outcome of a meeting; therefore, utilizing a break from the monotony of day to day meetings and open up the conversation to tackle one particularly difficult problem and avoid a groupthink scenario.
Communication can run dry from one day to the next or one task to the next; consequently, employees can treat each other as objects and fall into Buber’s “I-It Communication” void. Philosopher Martin Buber established this first level theory to identify the

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