NVQ Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. * The first thing you need to do is save a copy of this document, either onto your computer or a disk * Then work through your Assessment, remembering to save your work regularly * When you’ve finished, print out a copy to keep for reference * Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 9 pages and is made up of 9 Sections. ------------------------------------------------- Name: Peter Davies …show more content…
Section 2 – Understand how to handle mail 1. Explain the purpose of correctly receiving, checking and sorting mail and packages (both incoming and outgoing). The word ‘Mail’ did refer to the written communication that passes through the messenger service or the post office. However, ‘mail’ now widely refers to ‘email’, where ‘Post’ refers to the written word on paper put in envelopes. Mail can arrive at the company office in different ways. The bulk of the mail will be delivered by the Post Office, usually in the morning to midday. Nonetheless, mail can also be delivered by hand, fax and of course by e-mail. Every business sends out and receives a large number of letters, notices, circulars, telegrams, memoranda reports, statements, pamphlets, enquiries, etc. The mail centre ensures a continuous interaction between internal staff and external customers/ suppliers. It helps the business to establish and maintain contact with customers, suppliers, and others concerned. In order to ensure prompt and efficient handling of post, the mail centre system should be planned and organized, with laid down procedures. Due to the importance and the vital role played in the organisation of the post,
When dealing with emails, you have a IMAP, a POP3 or a SMTP, protocols. First, we have a IMAP, which is similar to a POP3 because they are both used to read mails from a remote server. The IMAP is considered more advanced than a POP3. Then you have a SMTP, which is only used for sending emails. For example, if you plan to set up an email server such as hMailServer, you must know what each protocol is used for. Each protocol is considered to be a specific set of communication rules between computers. Now, we will take a closer look at each protocol specifically.
Professional handling of mails is vital within an organisation since it is widely used for transfer of equipment and material in the business. Improper handling of mails could result in loss of business / customers / suppliers and economic losses.
Please note that this Assessment document has 7 pages and is made up of 3 Sections.
Please note that this Assessment document has 9 pages and is made up of 9 Sections.
Please note that this Assessment document has 8 pages and is made up of 3 Parts.
Please note that this Assessment document has 14 pages and is made up of 4 Parts.
If I were the current CEO for the United States Postal Service, I would be gravely concerned about the future of my business, as it has recently taken a steep plummet from its success and popularity in the 19th and 20th centuries. The USPS is now faced with the decision to renovate itself due to the extreme loss of business as technology takes over the 21st Century. Some say that the USPS should be entirely reconstructed because the business is only headed further downhill, while others say that paper mail is still very practical, more so than e-mail, and we must each write more letters to do our part in reviving the business to profitability again. Because the USPS has been such a vital part of our country through
Please note that this Assessment document has 15 pages and is made up of 7 Parts.
Please note that this assessment document has 9 pages and is made up of 4 Parts.
Well done! You have made a great start to this unit however some of your answers need to be amended and I have highlighted these for you.
The Postal Service has existed for more than two centuries. Millions of letters, birthday cards, Christmas cards, wedding
• The first thing you need to do is save a copy of this document, either onto your computer or a disk
The postal service industry is vast and diverse with different objectives, needs and services. The postal services sector collects, transport and deliver mail and small parcels; the postal service industry includes the activities of the National Post Office and its subcontractor’s. The major players in the postal service sectors are United Parcel Service. Federal Express, DHL and USPS. The postal service industry continues to be an important and expansive industry. Postal service industry environment has changed so dramatically; it is currently facing increased competition and technological change. The team main focus is USPS. USPS is responsible for providing prompt, secure, reliable and affordable universal delivery services to all states and communities in the United States of America. USPS operate under the United States of America Constitution with service obligation to provide mail services and using the infrastructure required to fulfill that obligation. USPS operates in an industry that is complex and uniquely beneficial to both the American citizens and the government. Due to the nature of competition that exist in the postal industry, facilitated by the constant advance in technology and diverse customer base and demands.
Volunteers received an email or a mobile phone text message as soon as their paper mail has been opened, scanned and sent as an electronic image to a secure digital mailbox, to which only the intended recipient has access. The staff is bound by strict confidentiality obligations. The service had 100,000 users in 2007 and has more than 300,000 users in 2011(Post&Parcel/Itella Group, 2011). Similarly, the Swiss Post from Switzerland lets its customers choose if they want their mail delivered at home in hard copy or scanned and sent to their preferred Internet connected device. Swiss Post also allows its customers to tell them if they would rather not receive items such as junk mail. And finally, the New Zealand Post has signed a licensing deal with digital postal mail provider Zumbox. The company’s software, which is said to be the world’s first platform for digital postal mail, enables the creation of electronic facsimiles of paper mail that are delivered online to users, based on street addresses (Jackson, 2011).
First of all, every company in this business should have few things as their goal. Being fast, efficient and cost-effective is something that companies should be seeking. In this essay I’ll try to discuss about couple ways how to fasten and make mailrooms more effective and efficient.