Conflict is an occurrence in virtually any organization, regardless of how large or small it may be. It is exceedingly difficult to get people to agree with one another about everything all the time, especially when they are competing for the same resources (Tsang, 2012, p. 84). This difficult is naturally exacerbated when there are stratifications between people, which frequently occurs in organizations. Organizations may have different categories of employers such as those in sale, marketing, finance, human resources, etc. The three main views of conflict which also play a significant part in the resolving of conflict are the traditional, the human relations, and interactionist views. There are points of similarities and differences between all of these views. The traditional view of conflict is that conflict is intrinsically negative, produces negative consequences, and has a detrimental effect on organizations. Like the other two viewpoints, the tradition al view realizes that conflict is essentially inevitable. However, this viewpoint strives to minimize if not outright avoid conflict because it deems it to produce noxious consequences. This outright avoidance of conflict is not necessarily adhered to in the human relations view of conflict. This viewpoint posits the notion that conflict is and of itself natural, or organic in nature. Whereas the traditional viewpoint of conflict is that it is always bad, the human relations viewpoint sees conflict as a natural
Conflict is part of our human disposition; consequently, it is customary within organizations. “Left unanalyzed and unchecked, it can be a destructive force that consumes time, money and human resources. Learning the various ways that people resolve conflict and expanding their conflict resolution styles can lead to better results” (Sadri, 2012). Within organizations employees have personal beliefs, styles and attitudes, and backgrounds that at times can cause disagreements, inconsistencies and ultimately, conflict. It is the intent of this paper to examine the archetype of conflict as an
Conflicts are realities of life and can be defined as a “situation of competition in which the parties involved are quite aware of the incompatibility of future condition whereby each party wishes to occupy a position that is incompatible with the wishes of the other” (Olu & Adesubomi, 2013, p. 2). They have no boundaries. They occur whether we like it or not, especially when there is disagreement and misunderstanding which stands as major key characteristics of human relationships. The relationship could be domestic, national, or international (Spiroska, 2014). Furthermore, conflicts happen when people are incompatible. In the organizational setting, conflict could arise due to failure of the employer, not honoring certain agreed bargaining. Henry (2009) indicated that if the workers’ right and prerogative is not appropriated rightly, it could cause conflict; such workers’
While conflict can be a healthy part of an organization, conflict managed poorly has significant impact on an organization. What further exacerbates this issue is when there is an imbalance of power. This paper examines the relationship of conflict and power. It will address how imbalance of power can impede one’s efforts in managing conflict in the workplace. It will also identify ideas on how to integrate ways to mediate conflict into the culture. Lastly, the paper will use a case study to illustrate these concepts.
Conflict is inescapable, having the ability to recognize, understand, and resolve conflicts are important in both personal and professional lives. Myatt (2012) states that conflict in the workplace is unavoidable; if left unresolved, workplace conflict may result in loss of productivity and the creation of barriers that can inhibit creativity, cooperation, and collaboration. It is vital to embrace conflict and address problems through effective conflict-resolution tactics because if not handled appropriately, conflict will escalate. “If not handled properly, conflict may significantly affect employee morale, increase turnover, and even result in litigation, ultimately affecting the overall well-being of
Wherever choices exist, there is potential for disagreement. No matter what we major in, no matter where our career path takes us, inevitably, we all encounter conflict in some form. In today's highly competitive society, for an organization to be truly successful, it is imperative that the organization's leadership understands conflict and deals with it in the best way possible. Management's ability to recognize and accept divergence and their ability to employ various methods to resolve conflicts to produce positive results can make or break an organization. The more management understands and accepts this fact and manages conflict to benefit the company as a whole, the greater the chance of the
According to Bolman & Deal (2013) there are 3 types of conflicts evident within organizations. These type of conflicts occur vertically between levels, horizontally between departments or divisions, and culturally between groups with differing values, traditions and beliefs (pg. 202). Conflict can be what promotes changes within an organization through creativity and innovation, but it can also be harmful. In the case study, Institute of Educational Management-University of Missouri, conflict was promoting change for the university due to financial stress, but it was mismanaged and led to power struggles within the university.
Conflict is generally considered a typical part of human interactions and is not in itself essentially damaging. Rather, it is how conflict is managed that determines whether or not the outcomes are going to be constructive or damaging (Deutsch, 2006). Thus, conflict management, the method of managing a dispute and associated conflicts, is very important in producing satisfactory or disappointing outcomes. It is therefore vitally important to know your conflict management style, along with its inherent strengths and weaknesses, as a leader of a healthy organization, in order to deal with conflict in a positive manner.
Conflict is a fact of life - for individuals, organizations, and societies. The costs of conflict are well-documented - high turnover, grievances and lawsuits, absenteeism, divorce, dysfunctional families, prejudice, fear. What many people don't realize is that well-managed conflict can actually be a force for positive change.
Conflicts in the workplace and interpersonal relationship are inevitable. Organizational conflict is common in the workplace because people always have divergent views on various issues, interests, ideologies, goals, and aspirations (Deutsch, 1990). Conflict exists in all kinds of environments because people compete for power, jobs, resources, security and recognition. People who seek power therefore, struggle with others for position or status within the group (Henry, 2009).
As the expression of employees' dissatisfaction and differences with employers, conflict is regarded as bad and irrational for the organization and should be kept down through some forcible ways. Conflict can arise from employees' misunderstanding of the direction of the organisation or the poor communication between the staff and the management, enabling employees to substitute alternative agendas instead of the organisation's agenda (Bray, Deery, Walsh and Waring, 2005). Moreover, conflicts can arise from the poor management that caused by the management's failure to identify and meet employees' basic needs.
The essential meaning of organizational conflict is the difference by people or gatherings inside an organization, which can fixate on factors going from asset distribution and divisions of duty to the general bearing of the association. A typical case of organizational conflict happens when specialists advocate for higher pay and the entrepreneur or administration needs pay levels to continue as before. This begins at the procuring stage by noticing people's correspondence styles and considering how diverse objectives, interests and foundations may influence relational connections (Marra, 2012). Work environments may have particular and formal principles for conflict management, however even regular
Conflict or disagreement over the range of issues has become inherent aspect of modern organisational life. People from different cultural and education background work in an organisation. People working in an organisation may possess different goal and interest. People working in organisation may tend to different over a range of issues including organisational politics, organisational procedure, personal preference or political preference. It is also argued that conflict is essential characteristics of organisational life. Role of manager is paramount with regard to negotiating the conflict that arises in organisational life (http://www.sagepub.com/). Often lack of
Traditionally, conflict was ignored, avoided or overlooked by management. However, over the past few years, it has come about that some conflict can help the production of the organization if that conflict is cultivated properly. It is important to remember that “managers must be able to handle conflict in a functional manner.” (Satterlee, 2013, p. 173).
Conflicts are realities of life and can be defined as a “situation of competition in which the parties involved are quite aware of the incompatibility of future condition whereby each party wishes to occupy a position that is incompatible with the wishes of the other” (Olu & Adesubomi, 2013, p. 2). They have no boundaries. They occur whether we like it or not, especially when there is disagreement and misunderstanding which stands as major key characteristics of human relationships. The relationship could be domestic, national, or international (Spiroska, 2014). Furthermore, conflicts happen when people are incompatible. In the organizational setting, conflict could arise due to failure of the employer, not honoring certain agreed bargaining. Henry (2009) indicated that if the workers’ right and prerogative is not appropriated rightly, it could cause conflict; such workers’
Even though conflict is prone to happen is organizations, there are always ways to solve these problems and come up with some type of resolution. Rahim, Magner, & Shapiro, (2000) argues “justice is one of the most important concerns for employee conflict resolution in an organization”. Justice in an organizations brings forth positive attitudes and lets employees know that management is displaying fairness all around and have good conflict management skills. If employees feel that they are being treated fairly and managers stay unbiased, they will be more obligated to compromise and be more cooperative in situations. Rahim et al. (2000) “divides justice into three