INTRODUCTION / NAME of YOUR ORGANIZATION.
This Module 1 SLP will be the first part of an in-depth market analysis. The company I have chosen is Starbucks Coffee Company. The first Starbucks opened in 1971 at Pike Place market in Seattle, WA. Eleven years later, Howard Schultz was hired by the company to be the director of retail operations and marketing. The first Starbucks with the current coffee house look and feel was opened in 1984 in downtown Seattle. The Starbucks headquarters is still located in Seattle, WA. Currently, Starbucks is relying on retail expansion, product innovation, and service innovation to achieve this long-term goal once set by current chairman Howard Schultz: “The idea was to create a chain of coffeehouses
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Competitors such as McDonald's and Dunkin Donuts not only have extensive menus, but also the financial resources and position to leverage their strengths to threaten Starbucks profitability.
In terms of perception, 7-Eleven and Dunkin Donuts provide coffee in a "no-nonsense fashion", which attracts customers who are extremely price sensitive. Caribou Coffee's environment is similar to that of Starbucks because of furniture, free internet, and cozy surroundings, but their lack of market expansion has prohibited them from gaining the notoriety Starbucks has achieved. Finally, BIGGBY Coffee is in the middle ground where the likes of Dunkin Donuts and Caribou Coffee separate themselves. (Farfan, 2010)
MARKET POSITION/ COMPETITIVE ADVANTAGE Starbucks Corporation has been around since 1971. What makes Starbucks unique from other coffee-bar shops is not only their wide selection of products, but the environment they provide to all customers. Starbucks sustains competitive advantage by constantly looking for new ideas, new products, as well as new experiences for guests. Starbucks also offers a selection of music, and unique designed coffee mugs. The company even hires designers to come up with artwork for commuter mugs. Starbucks’ forte is incorporating differentiated features such as their different flavored coffees that no other company offers. They
Millions of people all over the world will take time out of their day to walk into a Starbucks for a “cup of Joe”. Coffee is the most popular leading beverage that is enjoyed throughout the world and in so many different forms. You can get coffee just about anywhere, but there is a reason why people choose Starbucks coffee. Starbucks is known for their friendly, positive environment with staff that is truly accommodating and welcoming. People buy Starbucks for what it represents and the status image that comes along with it. Starbucks has an excellent business structure due to its national and global success. Starbucks stands strong in the world coffee industry and still is financially succeeding even in hard economic times with coffee that may seem overpriced to many.
Starbucks has developed a brand image that has revolutionized coffee drinking experience. It has created an ambiance that is designed to attract customers and keep them coming back to Starbucks stores. It offers wide varieties of services such as comfortable seating areas with unique music and free wireless Internet for their customers while sipping their favorite coffee. This distinctiveness sets Starbucks apart from most of its competitors and has allowed the company to successfully grow and profit while charging premium prices for their products.
2) Garthwiate, Craig; Busse, Meghan; Brown, Jennifer; Merkley, Greg “Starbucks: A Story of Growth” Harvard Business Publishing, July 2012.
Starbucks faces competition from variety of small-scale specialty coffee chains, such as Caribou Coffee, Peet’s Coffee and Tea, Dunkin Donuts, and thousands of independent specialty coffee shops. Each of them applies different strategies to differentiate itself from Starbucks; some of them deliver highly personalized service.
The coffee industry has become a very competitive and expanding market segment in North America, including companies like Dunkin, McDonalds, Nestle, Burger King, Caribou Coffee, and Costa Coffee. The top leading coffee corporation in this market is Starbucks with Dunkin and McDonalds trailing close behind. This corporation has reached a maximum 36.7% market share, well above Dunkin ranking at 24.6% and McDonalds at 19%, with Starbucks and Dunkin making up over 60% of the market share (Geereddy, 2013: see appendix 1). Starbucks is a retailer, roaster, and marketer of high-quality whole bean coffee. With more than thirty blends of specialty coffee, hand-crafted beverages, smoothies, and teas, Starbucks’ mission is to inspire and nurture
Starbucks has many problems starting with the price. Starbucks coffee is more expensive than other competitors like Dunkin’ Donuts and Caribou. In addition, Dunkin’ Donuts offering drinks at prices 20 percent lower
The purpose of this study is to identify the factors that led to Starbucks’ success and decline over the last ten years. Starbucks has to compete with other coffee retailers in the world, most of which have a diverse product
Starbucks is one of the largest coffeehouse companies in the world, with over 20,000 stores in more than 64 countries. The first Starbucks opened in Seattle, Washington, on March 30, 1971, by three partners who met while they were students at the University of San Francisco. Currently, Starbucks is relying on retail expansion, product innovation, and service innovation to achieve a long-term goal, which is to create a chain of coffeehouses that would become America’s “Third Place”.
One of Starbucks` weakness is that their primary product is just coffee. They are therefore dependent on this main product line.
Seeing a Starbucks sign reminds a person of the tantalizing flavors that are brewed from the store that sells millions of people their first cup of coffee every morning. Upon walking into the store, it is inviting and welcoming. The staff is friendly and helpful and the crowd is eager to enjoy that bittersweet java on the taste buds. When an order is made, the staff prepares each individual cup of coffee fresh, and exactly to the customer’s preference. Starbucks Corporation is the leading retailer, roaster and brand of specialty coffee in the world. Starbucks Chairman Howard Schultz has built a booming empire, with 13,500
Starbucks competitors in the coffee beverage sales include 7-Eleven, Dunkin Donuts, Caribou Coffee, McDonald 's, Panera Bread, and Einstein Bagels. Competitors such as McDonald 's and Dunkin Donuts not only
With the new generational millennials viewing coffee as an opportunity to socialize, Starbucks should have aimed to create more value for customers in that sense. Dunkin’ Donuts is synonymous with being used as coffee-for-fuel and an on-the-go style, which Starbucks now finds itself competing with. Coffee is not going to go away. It would be fair to argue the market is hyper-competitive, and it may be of value for Starbucks to use disruptive strategies to sustain competitive advantage and subsequently avoid the potential threat of
This paper looks at Starbucks history and evaluates its current financial situation. Their sense of community, responsibility and social awareness has made Starbucks the company that it is today. Starbucks has adopted a unique culture that is hard to duplicate by other organizations. As stated on their website, the company’s vision is to establish Starbucks as the most recognized and respected brand in the world. The ideals, along with the leadership of Howard Schultz, Starbucks CEO, has helped position the company where it is today, which in turn has positively affected the financials of the organization. This paper examines the financials and makes recommendations for new
Coffee is served quick and not everyone has the time to make their own coffee. There are a lot of Starbucks stores selling coffee daily. The more stores they have the more they sell. And their variety of coffee flavors that appeals to all sorts of people with different tastes. Starbucks it’s a common destination people go to meet friends, work and just relax. Not to mention, the vibe is very chill and Starbucks offers amazing drinks and snacks.
Starbucks Company majors in the purchase, roasting and supply of high quality, diversified coffee products and earns the admiration of many coffee lovers in the world. In their chain of coffeehouses, the diversified product line has greatly intensified demand among the rich in the society. Coffee lovers always insist on Starbucks coffee since they cherish their quality products coupled with genuine service that constitutes of superbly brewed cup of expertly roasted and rich coffee. The company supplements the coffee offered with other niceties that accompany the coffeehouse experience.