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Trinity Mindset Is A Strategic Approach For A Decision Making Platform

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Trinity mindset is a strategic approach to build decision making platform. The Numero Uno goal of it is to generate actionable insights and metrics and not just traditional reporting. There are three main components which assemble the Trinity Strategy. They are - a) Behavior analysis: often considered as clickstream data analysis. The objective is to collect the clickstream data and analyze it. It is beyond measuring hits as there is segmentation, internal and external search. Another objective is to understand and analyze the motive of the visitors. b) Outcome analysis: This analysis brings forth the outcome for customer and consequently to company. The mere existences of websites are often questioned and therefore the objectivity is …show more content…

Adding context adds value to the overall dashboard. Benchmarks can be used for setting up internal / external goals, moreover, previous performance will provide context to the dashboard. The ultimate goal is not just to inform the performance of a metric but also provide the ways to improve. Secondly, segmentation is a tactic which is easily comprehensible and distinguishes the good performance to poor ones. b) Isolating critical few metrics: A dashboard should not have overwhelming metrics as it gets complicated to segment or highlight the performance. Having too many metrics is difficult for audience to ascertain what the key take away from all such metrics are. As it can be misleading it is recommended to have 5 key metrics. If there are more than 5 its best to make it more concise and shortlist the critical few which are impactful. Within the dashboard it is vital to understand what key metrics mean and set goals for each metric to drive the bottom line of the business. Dashboard must articulate the decision making process. c) Including Insights: A quick look on an effective dashboard should provide us with lucid insight. A good dashboard provides summaries of the performance and recommended action that needs to be taken by the executives. Dashboards being a collection of number or graphs are not always interactive even to the most intelligent readers. A dashboard without

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