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Transformational Leadership And The Quality Of Lateral Communication Within Healthcare

Decent Essays

Leadership Style
Leaders have a profound effect on employee performance because they shape workers’ perceptions of the working environment. Consequently, some leadership styles are more effective with meeting particular objectives. Although personal attributes dictate a leader’s natural leadership style, effective leaders recognize the benefits and limitations of each style, understand the impact a style will have on the organization’s environment, and are capable of developing and incorporating a variety of styles to ensure the desired outcome is achieved.
Transformational, Participative, and Servant Leadership Article Summary
In the article Transformational Leadership and the Quality of Lateral Communication Within Healthcare: A Correlational Study, Perry (2010) suggest leadership style directly influences the amount of lateral communication that exist within a healthcare organization. Lateral communication is important because it ultimately improves patient care coordination, thus improving quality. Perry finds transformational leadership increases lateral communication. Perry suggest this occurs because these leaders inspire workers to develop a higher level of job satisfaction, create an environment of openness, and empower staff to make changes to practices that promote transparency.
In the article, The Impact of Participative Management Perceptions on Customer Service, Medical Errors, Burnout, and Turnover Intentions, Angermeier, Dunford, Boss, Boss, &

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